Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone works very good
on March 17, 2025
Posted by: Pelon58
[This review was collected as part of a promotion.] I use my galaxy s24 ultra in my daily life at my job and I have no problem with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s24 ultra. Some of the features I needed.
on March 17, 2025
Posted by: Rogman
[This review was collected as part of a promotion.] Device works seamlessly. It is very proficient and has features that I favor on my daily tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Similar to S23 ultra
on March 17, 2025
Posted by: DAWOOD
[This review was collected as part of a promotion.] Samsung need to think out of the box, S24 Ultra is a good phone but nothing mind blowing.
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hello Dawood, thank you for your feedback on your Samsung Galaxy S24 Ultra. We understand that new devices can take time to learn the enhanced features and capabilities and integrate them in to your usage. We have provided a link to the complete manual for your device to help you discover the enhanced features of Galaxy AI that can help you further enhance your experience with the software and camera of your device. We have also provided a link to the Samsung Support Team to offer assistance with any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone has great software
on March 17, 2025
Posted by: Shayshannah
[This review was collected as part of a promotion.] S24 ultra has great features I always been samsung galaxy owner i love the pen double screen features i also can have stylish themes wallpaper with me being a content creator the camera and video playback and edit setting function change the game.lets not get on the fast charging i love everything about my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply The Best
on March 17, 2025
Posted by: MicD71
[This review was collected as part of a promotion.] I've been a fan of Galaxy phones for over 15 years. Just changed out my S10 Plus out for this S24 Ultra and I absolutely love it!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great flagship device
on March 17, 2025
Posted by: Gingerdomination
[This review was collected as part of a promotion.] I'm not a bleeding edge techie that uses all the newest forms of hardware/software or AI, but I appreciate a nicer phone for the benefit of quality construction and responsive and intuitive features. My S24 ultra works great for my main uses...photos, email, streaming, shopping, texting, calling, and various platforms of social media. I've actually not touched my laptop in months, basically using my S24 ultra as my sole device besides my television. It just works that well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is.... fine.
on March 17, 2025
Posted by: TeaMan
[This review was collected as part of a promotion.] Works smoothly
Camera is really good.
Camera is really good.
A.I. features are REALLY intrusive and a little creepy.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi there TeaMan, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are so happy to ehar that you are finding the usage of your device to be smooth, and the camera to be so excellent. We have provided a link to the full device manual below to help you disable and adjust the settings of any features you don't find to be useful for your needs. We have also shared a link to the Samsung Support Team to help answer any additional questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on March 17, 2025
Posted by: Tomzdr
[This review was collected as part of a promotion.] The best phone I've ever had! Fast, good camera, good battery, S pen...
Value
5
Written by a customer while visiting Samsung US