Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
This phone has the best ...
on March 17, 2025
Posted by: Vegaslady669
[This review was collected as part of a promotion.] The best photo capability, of any other phone I've owned
I'm still finding new features all the time. The only bummer is the fragile styllo pen . I accidentally broke it after owning the phone for a couple months & they're very expensive & hard to replace. But it's the main reason I chose this phone...so now I'm stuck with it. Oh & it moves seamlessly across apps. Now Brief !
I'm still finding new features all the time. The only bummer is the fragile styllo pen . I accidentally broke it after owning the phone for a couple months & they're very expensive & hard to replace. But it's the main reason I chose this phone...so now I'm stuck with it. Oh & it moves seamlessly across apps. Now Brief !
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hi there Vegaslady669, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. Your feedback is invaluable to us as we continue to innovate our product line and provide the best possible experience to our customers. We have provided a link to the Samsung Support Team if you decide you are ready for a replacement for your S Pen. Please, don't hesitate to reach out to us again in the future at any time with questions or to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Tool that fits in your pocket.
on March 17, 2025
Posted by: 3MaxeT
[This review was collected as part of a promotion.] I love this phone. The best I've had since they discontinued the Note series.
I use my S24 Ultra to run my small business, for school and it's even a phone. I'm writing from it now.
My husband uses his S24 Ultra to take pictures. His pictures of the moon are unbelievably breathtaking.
There isn't anything you can't do with this device. 100% recommend.
I use my S24 Ultra to run my small business, for school and it's even a phone. I'm writing from it now.
My husband uses his S24 Ultra to take pictures. His pictures of the moon are unbelievably breathtaking.
There isn't anything you can't do with this device. 100% recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on March 17, 2025
Posted by: Queen77
[This review was collected as part of a promotion.] I have been buying Samsung phones for years now. I will not buy another brand. The phone has tons of features that help me with my daily lifestyle, but the best feature is the camera. The amount of zoom and quality of each picture is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on March 17, 2025
Posted by: Barry702
[This review was collected as part of a promotion.] In the 2 years of using this phone I never had a problem.....it's quite dependable!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best device so far
on March 17, 2025
Posted by: Rubgbyguy
[This review was collected as part of a promotion.] This device is the best phone that we have purchases so far. We have had numerous Samsung phones and this is the best so far. While some people don't care for the Ultra size, we truly like it. We brought my mom over to our carrier and got her the Ultra. She loves it. While the android 14 OS works very well, we are looking forward to UI7 with android 15.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Device / Camera neeeds improvement
on March 17, 2025
Posted by: Peluqas
[This review was collected as part of a promotion.] Best mobile phone ive bad. The display and long lasting battery are top tier but the cameras are still no where near the iphones camera specially in dark areas
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use and efficient
on March 17, 2025
Posted by: DelDel
[This review was collected as part of a promotion.] I love that the S pen can be used as a remote control thanks to its button which allows me to use it as a remote shutter as well as controlling powerpoint presentations,browsing the gallery app as well as snap puctures! It has great battery life with fast charging. The size is not too big and it is learner's friendly if you are not tech savy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 17, 2025
Posted by: Mitko61
[This review was collected as part of a promotion.] I have been with Samsung for more than 10 years, I have no complaints about Samsung products, everything I need is at a very high level
Value
5
Written by a customer while visiting Samsung US