Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing AI Features
on March 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI Features have been revolutionary. I love using them for the camera and for quickly searching objects on whatever is currently on my screen. This phone has been amazing to use. I only hope the next generation will have a much larger battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra Review
on March 17, 2025
Posted by: Doc1987
[This review was collected as part of a promotion.] I have had this phone since release (eventually planning on getting another z fold). The processing speed is still as fast as it was day one and the seamless actions across apps are great. I can immediately flip between apps with no stuttering or lag. The S Pen is also a nice touch for me when working and taking notes or even while streaming and using the air commands. It's very intuitive and easy to use and makes listening to music or videos while working very nice. The new AI features are also great. I really enjoy the circle to search feature and the editing for photos is quick and easy. I would recommend the S series to everyone honestly. With these latest advances in AI I'm very excited to see what Samsung rolls out next! (Very excited for project moohan and the smart glasses!!!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera is horrible, system lags often
on March 17, 2025
Posted by: Wishingfish77
[This review was collected as part of a promotion.] System really isn't good the s8 camera was the best.
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hi Wishingfish77, thank you for your feedback on your Samsung Galaxy S24 Ultra. We understand how valuable your device is to you every day, and wanting to have the best photos and videos possible with the camera. We would love to help you troubleshoot the matters causing frustration for you. We have provided a link to the full device manual to help you with the different camera settings. We have also provided links to a few troubleshooting guides if you are experiencing blurry or dark photos and videos. For the speed of your device we recommend using your settings app to enhance the refresh rate of your device. You can do this under the display settings, and by adjusting the motion smoothness from standard to adaptive. Lastly, we have provided a linkt o the Sasmsung Support Team if you continue to experience any frustrations or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone i ever had. Iam a big fan of note s
on March 17, 2025
Posted by: LogosPixel
[This review was collected as part of a promotion.] I use the phone for work. Oane more thing i like is the pencil. Very handy and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 17, 2025
Posted by: Vds762
[This review was collected as part of a promotion.] Best phone ever purchased . Loyal to samsung phone over 20 years and 24 ultra exceeded all the expectation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone.
on March 17, 2025
Posted by: Toolsmcd
[This review was collected as part of a promotion.] Good phone. Good battery life. Charges rapidly. Glass not great, chipped on fist day before I could put I to a case. Does not effect operation. Otherwise very good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite photo
on March 17, 2025
Posted by: MayhemB
[This review was collected as part of a promotion.] This is extremely user friendly. Camera is flawless. One of the best Samsungs I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never knew why I wondered all from Samsung
on March 17, 2025
Posted by: Stick2883
[This review was collected as part of a promotion.] I want it off from the Samsung phones for a couple of phone Cycles then I've ventured back into the s24 ultra and just was unbearable on what I've been missing I'm so happy to be back with the Samsung family phones it's hard to top them out of any phones on the market I've yet to try the ring or watch
Value
5
Written by a customer while visiting Samsung US