Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Great product, but battery life needs work.
on March 17, 2025
Posted by: Liquidtux
[This review was collected as part of a promotion.] As the title mentions, the phone is great. Fast, crisp, and beautiful to look at. The only downside would be the battery life. The S23Ultra had much more battery life than this product, but I guess there's a give and take.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hey there Liquidtux, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are finding the enhanced speed and appearance to be pleasant and helpful during your usage. We would love nothing more than to help you maximize the battery life of your device, and we have provided links to a few troubleshooting guides to assist you. We have also provided a link to the Samsung Support Team to help you if this experience continues or you have any questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Service good Performance
on March 17, 2025
Posted by: David77
[This review was collected as part of a promotion.] I have been using my Galaxy s23 Ultra for 2 years and it is working very good. It have a impressive storage. I work with multiple apps at the same time and it never stop working or freeze. Higley recommend for business uses or tasks. I have 2 profiles one personal and other for the work and it always works fine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A definitive upgrade from my S20FE
on March 17, 2025
Posted by: hubidagah
[This review was collected as part of a promotion.] A definitive upgrade from my S20FE (which I loved). Fantastic response times, works with all my required apps.
I enjoy the features of photo editing and movie making.
Clear screen that is very responsive.
My only negative would be that Samsung return the fingerprint sensor to the back as it used to be. It is a MUCH better location on the back, & you never have to worry about the screen protector interfering w the reader.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great At Everything
on March 17, 2025
Posted by: Nottz315
[This review was collected as part of a promotion.] Smooth Transistion Between Apps
Apps Upload Smoothly Battery Life Great As Well
Apps Upload Smoothly Battery Life Great As Well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the storage space in the phone.
on March 17, 2025
Posted by: Cupcake
[This review was collected as part of a promotion.] I watch some of my TV shows on here. I love the screen response on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great First AI phone
on March 17, 2025
Posted by: MrBhAi
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a powerhouse of a smartphone that exceeds expectations. With its massive 6.8-inch Dynamic AMOLED display, vibrant colors and crisp details come alive. The device's sleek design and durable build make it a joy to hold and use.
Performance-wise, the S24 Ultra is a beast, thanks to its large battery and speedy processor. Whether you're gaming, streaming, or multitasking, this phone can handle it with ease. The camera system is equally impressive, with a high-quality primary sensor and impressive zoom capabilities.
One of the standout features of the S24 Ultra is its long-lasting battery life. With moderate use, I easily got a full day and a half out of a single charge. Overall, the Samsung Galaxy S24 Ultra is a top-notch smartphone that's well worth considering for anyone looking for a premium Android experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on March 17, 2025
Posted by: Samsung4Sav
[This review was collected as part of a promotion.] Love my S24 Ultra, the most for its unique multitasking features switching between two apps simultaneously. It's in a league of its own and grants me the freedom of letting me use the internet and download multiple things while under a great secure network. The stylus pen helps so much in granting me ease with my dexterity on drawing making moving items so well. Overall this innovative version is the best (to me) than any other version with respect, this is a class that's going to take pure uniqueness to triumph .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my device
on March 17, 2025
Posted by: Veewashington
[This review was collected as part of a promotion.] My device has been perfect since purchase with no issues at all.
Value
5
Written by a customer while visiting Samsung US