Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Best All Rounder
on March 14, 2025
Posted by: Arcy975
[This review was collected as part of a promotion.] it is the best phone i have used , but i think it is capped as this phone should support 120fps for genshin impact but it doesnt . and the battery and camera seems a little weaker after the latest update. and the android version is behind other phones , would prefer faster updates. though this phone has the best package compared to all its competitors that i have seen and tried
Value
4
Response from Samsung USBy R&R Team, March 14, 2025
Hi there Arcy975, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear that you are enjoying the usage and capabilities of your new device. For the enhanced refresh rate of your device, you can adjust this by going in to your settings app, and under display, you can adjust the motion smoothness from standard to adaptive. We have provided a few links to articles to help you with the camera quality if you are experiencing blurry or dark photos and videos. We have also shared a link to the Samsung Support Team to offer additional assistance if these frustrations continue or you have any questions. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 14, 2025
Posted by: zzinhanlife
[This review was collected as part of a promotion.] It is my favorite. I am always had a samsung galaxy phone. This phone is good quality screen and sound. I am watching videos a lot with my phone. It never buffering and play very smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever owned...still!
on March 14, 2025
Posted by: PhillyKraze1
[This review was collected as part of a promotion.] I purchased this phone when it first made it's debut, and it's still the best phone I've ever owned. It features advanced AI, seamless actions across apps, impeccable call quality, amazing photos and the battery lasts longer than any of my previous phones. I've paid it with the Samsung watch and Buds3 pro, and the experience has been amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A+ phone Samsung all the way!
on March 14, 2025
Posted by: Revitup07
[This review was collected as part of a promotion.] Best phone hands down, love the camera! Is super awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s24 ultra is an awesome phone
on March 14, 2025
Posted by: Dee398
[This review was collected as part of a promotion.] The samsung s24 ultra is an awesome phone, the camera takes incredible pictures and videos. The battery life lasts for about 2 days and I use it all the time. the speed is very fast for gaming and streaming TV and movies. The AI features are very handy ,the AI zoom feature allows you too take close up pictures with no loss in quality, and the generative background feature allows to to remove un wanted items from your photos, no one will ever know it was there.
Live translate works like a charm I was in the netherlands earlier this year and translated Dutch to English with word for word translation.
The samsung pay app is one of my favorite apps, it's secure and convenient.
Live translate works like a charm I was in the netherlands earlier this year and translated Dutch to English with word for word translation.
The samsung pay app is one of my favorite apps, it's secure and convenient.
I'm also able to transition from home to work with a tap from one location to another with ease, and keep all of my personal apps separate from work.
I have had several Samsung phones but this on is by far my favorite. 🙂
I have had several Samsung phones but this on is by far my favorite. 🙂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the a.i feature.. like the high memory
on March 14, 2025
Posted by: Chargerfan86
[This review was collected as part of a promotion.] Like watching movies in this phone, the picture resolution is awesome..sound is loud and clear..I do also play games and it is flawless
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on March 14, 2025
Posted by: Barry1
[This review was collected as part of a promotion.] Great phone, I use it all day every day and love it!I also really like the seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice, big phone
on March 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Quick response times. Very clear, high quality display. Colors are aces. Seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US