Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Seamless actions across all aps
on March 10, 2025
Posted by: 1982EenerBeaner
[This review was collected as part of a promotion.] I have had 3 replacements of the s24ultra due to screen cracking along the curved screen edge. Galaxy seamless actions across apps makes it easy to access all my up to date contacts and saved passwords. “Now Brief,” or Audio Eraser allows you to record without stopping background music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an incredible Phone
on March 10, 2025
Posted by: Rappa81
[This review was collected as part of a promotion.] This Phone has great pictures and also with thr actualizations makes more easy my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 10, 2025
Posted by: Kalei808
[This review was collected as part of a promotion.] Really smooth gaming and clear camera. Camera takes very crisp photos and clear videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Had higher expectations
on March 11, 2025
Posted by: Cutiepiautee
[This review was collected as part of a promotion.] The size and thin design are on point however the placement of the lenses and flash have proven to be a issue. The quality of the camera is far below what I'd expect. I honestly liked my prior phone better for performance and functionality. This phone also has no withstood the normal wear a phone usually goes through. Mine as well as my friends have the same cracks on our screens from dropping while bent down. Overall it has alot of features but it's performance is poor. I'd expect everything to be better then the older version and unfortunately it's fallen short in many areas. I wouldn't get it again if I had other options available. I pay more then I should and have had constant issues.
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Hi there Cutiepiautee, thank you for taking tie out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how frustrating it is when your phone is to meeting your expectations in functionality. We have provided a link to the Samsung Support Team. They can work with you if you are interested in a repair for your display. They can also review all options available for protective cases and screen protectors. They can also work with on an y additional frustrations in the features and performance. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Adding AI to smart phones was awesome
on March 11, 2025
Posted by: Ryuutokto
[This review was collected as part of a promotion.] I can tell that my experience with galaxy 24 Ultra was the best till now (not counting s25 )
Using Ai helps a lot and it is so smooth using wherever for gamin , studying, working , or trading 😀 . The only small issue i found is the weight when holding it for a long time using one hand . But still it was great having such a high quality phone.
Using Ai helps a lot and it is so smooth using wherever for gamin , studying, working , or trading 😀 . The only small issue i found is the weight when holding it for a long time using one hand . But still it was great having such a high quality phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Este producto es excelente
on March 11, 2025
Posted by: Likee0choc
[This review was collected as part of a promotion.] Acciones fluidas en todas la aplicaciones. Excelente 👌 equipo. Confiable, seguro, super fácil de operar y muy elegante. Lo utilizo el día a día para navegar, entretenimiento y comunicación. Sus Funciones son perfectamente satisfactoria
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 11, 2025
Posted by: YawdMan
[This review was collected as part of a promotion.] This phone is excellent overall, from the battery life to the different features what the s pen offers to the phone processor, which makes the phone very smooth, and the different camera pixels offer you can do enough and more. I really like how Samsung has evolved with their phone, though I remember having the s5 in 2014, and it's crazy how time and technology changed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra Lives Up to the Expectations
on March 11, 2025
Posted by: Jenni1
[This review was collected as part of a promotion.] The S24 Ultra is a step up from my last Galaxy device. The UI integration with a dedicated Gaming Hub for my games has definitely helped with clearing up the clutter, making for a seamless navigation between apps.
The cameras take very crisp photos which can easily give my more traditional DSLR cameras a run for their money, and editing is a breeze.
Finally, the stylus is a must have for whether you want to quickly jot down a note or brush up on your sketching skills. I always consider this whenever upgrading since I've been a diehard fan of the Note series, so this feature alone factored greatly into my upgrade decision.
I highly recommend for anyone who wants the most bang for their buck.
Value
5
Written by a customer while visiting Samsung US