Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This device is a rocket 🚀 🚀
on March 9, 2025
Posted by: ElMundoSamsung
[This review was collected as part of a promotion.] This device is so good that I'm writing this comment in Spanish but the Galaxy S24 Ultra translates it automatically. This device has streamlined my workflow significantly. The seamless integration of features, such as real-time translation, is impressive. I can now communicate effortlessly with international colleagues. This level of efficiency is a game-changer for daily operations. I highly recommend this product for professionals seeking enhanced productivity.
Apart from the fact that its AI functions are the best of any mobile device and also its translations both in calls, spontaneous and by text is what is never seen in technology. For 15 years, all my appliances, electronic devices, etc., are from Samsung. I hope this valuable brand does not cease to exist. Thank you!!!!!!
Apart from the fact that its AI functions are the best of any mobile device and also its translations both in calls, spontaneous and by text is what is never seen in technology. For 15 years, all my appliances, electronic devices, etc., are from Samsung. I hope this valuable brand does not cease to exist. Thank you!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has awesome features
on March 9, 2025
Posted by: Skirt05Chaser
[This review was collected as part of a promotion.] Only problem I have with this phone is sometimes it glitches and the screen likes to stick, i hope they have this one ui in perfect working condition because the wait has been way too long and them telling us that it's coming out one date then they move it back and move it back and move it back. I like the way they trying to make the older devices as up to date with the lastest devices
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hi there, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with the features and usage of your phone. We have provided a link to a troubleshooting guide to help you with the freezing you mention experiencing at your convenience. We have also provided a link to the Samsung Support Team to help you if this experience continues or any questions arise about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is one of the best
on March 9, 2025
Posted by: Bear00
[This review was collected as part of a promotion.] I used it for personal reasons mostly, I am still trying to learn how to use it. So far it's worth the investment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone to date.
on March 9, 2025
Posted by: NinJon
[This review was collected as part of a promotion.] This phone has the power to do it all and then some with seemless efforts. The glass is extremely durable and the transition between applications are extraordinarily fast and reliable just what I need in my life as an engineer, I will be looking into getting a tablet from this manufacturer after such a remarkable creation of a cellular device that's above and beyond the competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S24 Ultra Exceeds Expectations
on March 9, 2025
Posted by: Vikram11
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a stunning smartphone packed with advanced features and exceptional performance. The design is sleek and durable, combining elegance with sturdiness. Its camera capabilities are extraordinary, producing crisp and vibrant photos even in challenging lighting conditions. The battery life is impressive, easily lasting through heavy usage, and the charging speed is remarkably fast. The AI-powered features make multitasking and productivity seamless, enhancing the overall user experience. With its powerful processor, the phone handles demanding tasks effortlessly. Overall, the S24 Ultra sets a new benchmark for flagship smartphones and is a worthy investment for tech enthusiasts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have a nice features
on March 9, 2025
Posted by: AmorAmor75
[This review was collected as part of a promotion.] I really like the pictures that it takes very clearly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great Samsung device! S24 Ultra
on March 9, 2025
Posted by: ByeFelicia
[This review was collected as part of a promotion.] I have had a lot of phones over the years, always a samsung. They make great quality phones. I have had my s24 ultra for over a year and the quality has not changed. I have zero complaints, minus the size. This is a BIG phone. The size is great for working and using apps and functionality, but can be a real struggle for smaller hands. All other aspects of the phone are top notch. Great seamless actions across apps, great screen - no cracks when dropping, speakers are loud and all audio is clear. The camera is amazing!! Great phone all around. I highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product. It's amazing!
on March 9, 2025
Posted by: 28togirl
[This review was collected as part of a promotion.] It's perfect. The better for a lot of years. It's my favorite. I recommended to get one
Value
5
Written by a customer while visiting Samsung US