Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy S24 Ultra: Inspire your journey!
on March 9, 2025
Posted by: Jklein
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a remarkable device that truly elevates the smartphone experience. With its seamless actions across apps, multitasking feels effortless, enabling you to transition between tasks without missing a beat. The "Now Brief" feature brings convenience to your fingertips, allowing you to stay updated on essential notifications without overwhelming your screen. Additionally, the "Audio Eraser" feature is a game-changer for those who cherish clear audio in their videos; it effectively minimizes background noise, letting your voice shine through. This phone isn't just a device; it’s an invitation to explore, create, and connect in ways you never thought possible. Embrace the innovation and let the Galaxy S24 Ultra inspire your journey!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Titanium Frame
on March 9, 2025
Posted by: Marcelo
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra refines excellence with a titanium frame, Snapdragon 8 Gen 3, and AI-powered features. It boasts a stunning 6.8” AMOLED display, improved battery life, and a new 5x zoom sensor. With 7 years of updates, it’s the ultimate Android flagship—though not a major upgrade from the S23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S22+
on March 9, 2025
Posted by: JGeldermillenial
[This review was collected as part of a promotion.] I have been a Samsung Galaxy user for 15 years now. They consistently grow and get better but, they remain easy to use and LAST as long as you need them to! They take beautiful pictures, have wonderful software that flows so effortlessly with any help you could possibly need and tutorials, easy to upgrade with SmartSwitch..just the best phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product enjoy
on March 9, 2025
Posted by: Raz669
[This review was collected as part of a promotion.] I've been using the ultra for approximately a year. And I am very happy with the phone. It takes great pictures. It has wonderful movie quality. Surround, sound is really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mostly a decent phone.
on March 9, 2025
Posted by: Skaution
[This review was collected as part of a promotion.] I wish Samsung had stuck to making quality, long lasting products, like they used to, buuuut, no dice.
They seem to have switched to the practice of max profits for a subpar phone. SO many features missing or locked in menus.
Samsung used to be my go-to company for most electronics.
Since the s21 Ultra.
The 24 Ultra is very much the same as the 23 Ultra, but with more AI that fills in pictures you take. For example. If you take moon pictures, youre seeing the AI recreating what it knows the moon to look like.
All of that said, I still like the phone. Same old screen freeze and problems never fixed fr. Issues feom previous phones sti exist, though I do love the camera, the aesthetic physical look. Ha ha
Solid speed. Clean performance with bright screen and optimal form factor.
The camera bump isn't too obstructive.
The camera bump isn't too obstructive.
Mostly okay phone. Needs updates that really fix the lingering generational issues.
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Hi there Skaution, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with the usage of your new device. We have provided links to help you troubleshot the freezing you mention, discover the full capabilities of your device, and answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!! S24 Ultra
on March 9, 2025
Posted by: Spanky632
[This review was collected as part of a promotion.] Samsung S24 Ultra's AI capabilities generally praise its advanced features, particularly in camera optimization and content creation, considering it one of the best AI-powered smartphone i have ever used, the standout features i enjoy are live translation during calls, voice recording summaries, and enhanced video editing options with AI assistance.
Overall, the Samsung S24 Ultra is considered a great choice for everyone, i love the advanced AI capabilities, particularly in the camera and productivity apps, it offers a smooth and powerful app experience no matter what app you are using. I definitely enjoy all the futures this advanced phone has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Great for Note Taking
on March 9, 2025
Posted by: NickDW92
[This review was collected as part of a promotion.] The 24S Ultra is a big and easy to use cellphone. The stylus pen is great to write notes and draw out ideas for planning projects to help people understand what your trying to explain. I frequently use it to jot down reminders and organize tasks quickly. It loads applications and web pages very fast and has a great display. While at the gym the large display is awesome to watch TV shows and to read books while doing cardio.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone. It has everything I need.
on March 9, 2025
Posted by: Rizy84
[This review was collected as part of a promotion.] I use this phone for streaming and social media and I love it.
Value
5
Written by a customer while visiting Samsung US