Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
S24 ultra is the best phone I've ever had
on March 8, 2025
Posted by: Hockeyforlife
[This review was collected as part of a promotion.] Seamless actions between apps, all the features the phone provides. The look the feel, how durable, and the anti glare screen makes it that much better. The themes you can get to make it more personal to you and the apps you can download for endless customization. And then you get to the s pen. There's too many things to cover. By far the best phone on the market cant wait to see what the s25 phone has in store.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on March 8, 2025
Posted by: Beciant
[This review was collected as part of a promotion.] Seamless actions across apps by playing multiple apps at the same time with split screen is amazing. Phone doesn't overheat and the battery life is exceptional.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I lopve my phone it is reliable .
on March 8, 2025
Posted by: Lv38phn74
[This review was collected as part of a promotion.] My phone has saved my life, I had sliped on black ice. I slide down the hill with my leg behind my head. There I laid at 5 in the morning in the middle of a dark road ,I could not move I broke the bones in my leg. I was using the flash light feature to see while walking my dogs. I called 911 and used the flasing feature in case a car came over the hill. My phone is reliable easy to use and now by my side always. I use it to pay my bills, keep track of my hospital record, use it for news and watch shows. I can't tell you how many times it has been dropped and never broke. I play games have video conferences. It is my go to tool for just about everything. I will buy another in heartbeat and recommed it to everyone. Thank you for making an easy responsive tool for my life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally a phone for every occasion
on March 8, 2025
Posted by: Free2bteen
[This review was collected as part of a promotion.] I use my phone for work and personal use and Ithis phone is amazing at Keeping things organted With plenty of space and ways to connect my device . From the live Translator feature to be able to communicate fast and efficiently to the Stylus for fast notes on the go I just pull out my S pen and ill always be ready to write. My favorite feature on this phone is the Penup Colorin book
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why im impressed by the Galaxy S24 Ultra!
on March 8, 2025
Posted by: BigDal
[This review was collected as part of a promotion.] The seamless AI features (Live Translate, photo editing) are genuinely useful. It pushes boundaries with its camera, display, and processing power. The titanium build feels premium and robust. The S24 Ultra represents a leap in smartphone technology, making it a standout device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product has great features.
on March 8, 2025
Posted by: Mypee1
[This review was collected as part of a promotion.] I love using my phone, it's durable. The only problem i have is with the charging port. It won't charge if you don't insert the charger in a certain way. Aside that I don't have any issue.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My 24 ultra
on March 8, 2025
Posted by: Seana90027
[This review was collected as part of a promotion.] I've always been a Samsung girl, but I must admit my S24 is the best one yet. I work in the medical industry, a 24/7 multi-tasker who's attached to my laptop, tablet, and phone all day, every day. However, with the S24, I can do everything with just my phone. Should I need to use my laptop/tablet, I'm able to seamlessly transfer data between my electronics. AI is super helpful, especially when I need to translate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had
on March 9, 2025
Posted by: Ravensnow
[This review was collected as part of a promotion.] I use my phone to multi-tasking 2 different apps seamlessly. I've never could do that with my previous phones. My favorite feature is the audio eraser. Makes my daily tasks each day a breeze.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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