Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3 out of 5
3
No sim card error
on March 8, 2025
Posted by: LTON91
[This review was collected as part of a promotion.] Often on my s24 ultra i get no sim card inserted. I need to restart it several times to recognize the sim card. So it frustrates me for this action.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 10, 2025
Hey there LTON91, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We know the reliable connection of your device to your carrierisvital to your usage and enjoyment with your device. We haev provided a link to a troubleshooting guide to help you with the experience you mention with the connection. We have also shared a link to the Samsung Support Team to help offer additional assistance if necessary. We appreciate you being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has been good for me and I love it
on March 8, 2025
Posted by: Badsin90
[This review was collected as part of a promotion.] This smoth working device is a good way to get my business experience and work with my costumers at a way they can understand and I would tell all my family and friends to purchase this product
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best device ever
on March 8, 2025
Posted by: Taveon
[This review was collected as part of a promotion.] Best phone I've ever used Best phone I've ever used
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Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on March 8, 2025
Posted by: BunchofBabyDucks
[This review was collected as part of a promotion.] The seamless way it works for my apps and how my videos look when I record is wonderful. I especially like the audio eraser where I can remove unnecessary noises! Thank you for a good phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on March 8, 2025
Posted by: Dopple1
[This review was collected as part of a promotion.] Seamless actions across apps, I use this phone for everything , still working on How to best utilize all the capabilities of the phone. But overall, it's great! I love the screen size, and how the phone feels overall.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect device!!
on March 8, 2025
Posted by: FRONTIER24
[This review was collected as part of a promotion.] Fantastic device!! Very user friendly and delightful to use on a daily basis. Fantastic battery life and a beautiful display is great for playing mobile games or watching videos! The addition of the S pen just takes this phone to the next level for practicality for photos or writing notes and editing certain things.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love this phone!!! It's so much faster!
on March 8, 2025
Posted by: GalaxyFarFarAway
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is hands down the best smartphone I've ever used! From its smooth design to its incredible performance, this phone truly stands out. The 1440p display is stunning, offering vibrant colors and smooth scrolling with its 120Hz refresh rate. Watching videos and gaming on this device feels like a premium experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on March 8, 2025
Posted by: AwesomeDevice
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an outstanding flagship smartphone that pushes the boundaries of mobile technology. From its premium design to its powerful performance, this device excels in almost every aspect.
One of the standout features is the Dynamic AMOLED 2X display, which delivers vibrant colors, deep blacks, and an ultra-smooth 120Hz refresh rate. Whether you're watching videos, gaming, or browsing, the experience is truly immersive. The S Pen integration is also a great addition, making note-taking and precision tasks seamless.
Performance-wise, the latest chipset ensures fast and efficient multitasking. Apps load quickly, and demanding games run smoothly without noticeable lag. The battery life is impressive, easily lasting a full day with heavy usage, and the charging speeds are excellent for those who need a quick power boost.
The camera system is one of the best on any smartphone. The 200MP main sensor captures stunning detail, and the enhanced AI processing improves low-light photography significantly. Zoom capabilities are also remarkable, providing clear shots even at higher magnifications.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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