Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Awesome camera
on March 5, 2025
Posted by: BishopandHank
[This review was collected as part of a promotion.] Full disclaimer- I am a huge, and loyal, Samsung fan. Phone, TV, tablet, earbuds- love them all. Very happy with my Samsung S24'Ultra. Awesome camera features and large memory/storage capacity are two of the best improvements from earlier Samsung models. Extremely user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Productivity powerhouse
on March 5, 2025
Posted by: DiabeticDad
[This review was collected as part of a promotion.] Being able to seamlessly integrate this phone into my daily life has been a breeze, maybe even enjoyable. Using the S-Pen, whether to take notes or draw pictures with my kid is great! Using the AI to edit unwanted things or people from my photos is unmatched! Samsungs integration with my Windows computer has been essential in my work life as well! Zero complaints about this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone ever
on March 5, 2025
Posted by: Sugalum
[This review was collected as part of a promotion.] The phone memory is outstanding and the apps work great on this phone I'm a big gamer and it helps to have them all in one place i love this phone better than any other phone I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best Galaxy ever made!
on March 5, 2025
Posted by: MisTaken4Twenty
[This review was collected as part of a promotion.] Samsungs Galaxy S24 Ultra is by far the best Galaxy I've ever owned and I've only ever owned Samsung Galaxy phones my entire life! The seamless use between apps is exceptional and so convenient, I love the time that it saves me when I don't have to add something to each app individually, instead only adding it to one app such as my notes & its automatically added to my calender, my tasks, got meetings setup, and contacts info saved. AI intelligence being integrated into everything Samsung is completely captivating and the fact that it's also customizable is fantastic as it learns my routines and the way I use my Galaxy on a regular basis so that eventually my phones already completed tasks for me without me even having to initiate it. Amazing to say the least! I don't even have to read through ridiculously long text messages from my best friend anymore as AI will read it for me and give me a now brief summary so that I can respond quickly and yet effectively as well, saving me time and my best friends feelings. But, out of all of the wonderful and very useful features this phone is packed with, my favorite is and will always be the camera and photo/video features. I take an extremely large amount of photos/videos so the editing features are really important to me. Not only do you have the normal editing features but now you can completely erase entire objects from a picture or the audio eraser will get rid of that annoying sound in the background of your video. LOVE IT!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on March 5, 2025
Posted by: Jacoby115
[This review was collected as part of a promotion.] I have had no issues with my S24 ultra. Works smoothly and is capable of doing everything that I need. The AI is very useful too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Genuine review of a a Samsung S24 Ultra
on March 5, 2025
Posted by: NoBolognHere
[This review was collected as part of a promotion.] The phone is fantastic, battery life on here is good, the screen is nice and adaptive, the speed on the phone is optimal it certainly handles all the tasks I put through it. It's a very nice phone that has some nice features.
The basic model, though good for others, it's not for me. The Ultra is a solid product and if you're shopping Samsung it's a good phone to go a little extra for.
The basic model, though good for others, it's not for me. The Ultra is a solid product and if you're shopping Samsung it's a good phone to go a little extra for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay but slow updates
on March 6, 2025
Posted by: Tomtop
[This review was collected as part of a promotion.] I love my phone but Samsung has been ungodly slow pushing updates to it. 1300+$ phone and two generations of Android behind.
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Hey there Tomtop, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how important your phone is toyoue very day, and how frustrating it can be when your expectations are not being met. We have provided a link to the Samsung Support Team if you have questions about available software and security updates. We have provided a link to an article if you are experiencing slower than expected software speeds. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. The battery is excellent!
on March 6, 2025
Posted by: Garrett56
[This review was collected as part of a promotion.] This is a great phone. Easily handles any thing u throw at it. Display is amazing. The battery life is excellent. Audio Eraser is flawless and very applicable.
Value
5
Written by a customer while visiting Samsung US