Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone ever!
on February 26, 2025
Posted by: Smiles
[This review was collected as part of a promotion.] Great photos seamless operation. Very efficient with the daily work experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good camera , good battery life and need no other
on February 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is hands down the most powerful phone I’ve used. Coming from an older flagship, the first thing I noticed was the stunning 6.8-inch AMOLED display—incredibly bright, smooth at 120Hz, and perfect for gaming and streaming. The Snapdragon 8 Gen 3 makes multitasking effortless, even with demanding apps, and the 12GB RAM ensures zero lag. Battery life is solid, lasting a full day even with heavy usage, and AI-powered optimizations actually make a difference. The 200MP camera is impressive, especially in low light, and the new 5x zoom with AI enhancements makes distant shots look surprisingly sharp. Samsung’s Galaxy AI features, like Live Translate and Circle to Search, seemed gimmicky at first but turned out to be incredibly useful in daily life. The S Pen is still great for quick notes and sketches, though I don’t use it as often. The build quality feels premium with titanium edges, but it’s still a big and heavy phone, which takes some getting used to. While charging speeds could be faster, the One UI experience is refined, and Samsung’s software support makes it future-proof. The speakers are loud and clear, and haptics feel premium. If you're looking for a phone that can handle anything—gaming, photography, productivity—the S24 Ultra is worth it, not just for specs but for how seamlessly it fits into daily life. Amazing for daily personal and professional use. The battery life has kept me going places from plains to mountains in a single charge .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple yet powerful
on February 26, 2025
Posted by: 1466IH
[This review was collected as part of a promotion.] Love the phone. Had a Note 4 when they came out but that was my last Samsung before I switched to a company provided phone. The S24 is super simple for me. I know the capabilities of the phone a far beyond what I use on a day to day basis which makes it great for me because it is extremely fast for my tasks. The only downside for me is the juggling act between Google, Microsoft and Samsung apps. I like the fact that they are all compatible with the phone but bouncing between all of them can be frustrating
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen and the pen
on February 26, 2025
Posted by: Stewiek
[This review was collected as part of a promotion.] Very fast great for games and movies i was concerned about the size but I like the phone being this big
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on February 26, 2025
Posted by: Yourstruly
[This review was collected as part of a promotion.] I really enjoy using the galaxy s twenty five ultra. The build quality is superior to many other flagship phones. I love to fill the phone.And I haven't had any issues with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has everything you need
on February 26, 2025
Posted by: Aries14
[This review was collected as part of a promotion.] I have had this Galaxy S24 Ultra for 2 years now and to date it has not failed me. I use it to play games, watch a lot of movies and also at work. The camera is the best I have seen, its functions are fast and the Apps work without problems. I always recommend my friends to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a gamers dream.
on February 26, 2025
Posted by: SirRonathan
[This review was collected as part of a promotion.] I play top tier games. This phone has it all. The power to play even the games tjat require the highest processing power. The face i can switch from.gaming to spcial applications and not have to.close the apps is very important to me. Its too bad we cant get big box retailers to use these for thier store work applications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love the photos and all the pictures 📸
on February 26, 2025
Posted by: Capone420
[This review was collected as part of a promotion.] Everything I want all-in-one phone. It's really the best. It's better than the S25. Also
Value
3
Response from Samsung USBy R&R Team, February 27, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear how happy you are with your phone. We love hearing that you are so pleased with the camera and enjoying capturing all of your life moments in great photos and videos. We hope you'll reach out to us again any time in the future if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US