Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
It's my first time using samsung and I love ii
on February 26, 2025
Posted by: Elmoreno
[This review was collected as part of a promotion.] I love how samsumg work it's my first time with android and is excellent all the update great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features & good battery lif
on February 26, 2025
Posted by: Lrreed73
[This review was collected as part of a promotion.] Seamless transition from previous Samsung device. Great picture quality and long battery life. Along with new features I love my new Galaxy S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera and functionality overall.
on February 26, 2025
Posted by: RRRoukoz
[This review was collected as part of a promotion.] Open 2 apps at the same time, get links and phone numbers directly from your captured photo. Alot of built in techs that makes your daily life easier. AI in this thing is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pin it comes in handy
on February 26, 2025
Posted by: Samsunggirl4lyfe
[This review was collected as part of a promotion.] I love my phone it is the best one I have had so far. I'm a samsung girl I only use samsung products. I have the watch, ear buds, tablet, and now getting the ring. Great products and the security on it is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone w/ some minor annoying glitches.
on February 26, 2025
Posted by: AmarGa
[This review was collected as part of a promotion.] Phone operates smoothly and quickly the majority of the time. Screen is great. Stylus is wonderful!
Data transfer: With Samsung transfer app from my previous Samsung to this one, some minor glitches with the transfer of data on some of my apps. I hope this can be improved with future phones.
Stylus: Absolutely love having the stylus! Helps my wrist so much. I'll never get another phone without a stylus. However some popular apps don't operate 100% smoothly with the stylus. I hope that can be approved somehow in future software updates.
Internet: Sometimes there are glitches with the Google Chrome loading websites. Sites just get stuck and won't acknowledge any touch. This happens on both WiFi and mobile data. I hope a future update fixes this.
Overall, I am happy I chose this phone and would choose it again.
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Hey there AmarGa, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with the features of your device. We would love to hep you with the apps and occasional freezing you mention with your device. We have provided a few links to troubleshooting guides to assist you at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if these experiences continue, or answer any questions you ever have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
In most good fiches
on February 26, 2025
Posted by: Dkul72
[This review was collected as part of a promotion.] The gallery is not best way to manage images and can't read our numbers and letters from images
Value
4
Written by a customer while visiting Samsung US