Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent device
on February 25, 2025
Posted by: ForeverSamsungUser
[This review was collected as part of a promotion.] I love the seamless actions across apps. I multitask and usually have more than one app at a time open. The quickness of the device is excellent. The numerous options to personalize the device to make it mine and work the way I need it to is wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm not a big phone guy
on February 25, 2025
Posted by: NapaDaddy81
[This review was collected as part of a promotion.] Upgrading from note 9 to the s24 ultra is a significant jump, that being said this phone is and works wonders for me. Loads fast, insane battery life, great visual, and overall it's a great phone. Comparing the previous model and the next I'm sure the difference is insignificant, but this preview won't help you there.
Value
3
Response from Samsung USBy R&R Team, February 27, 2025
Hello NapaDaddy81, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are thrilled to hear that you are so pleased with your upgraded device, and that you have found it so useful for your daily tasks. We have provided a link to the full device manual to help you discover the additional features like Galaxy AI you might want to incorporate in to your usage. We have also shared a link to the Samsung Support Team to answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great smartphone.
on February 25, 2025
Posted by: nickko
[This review was collected as part of a promotion.] Its a great smartphone. The best I've had so far. My family members always recommend Samsung. It has great memory and the camera is pretty good. I also like the size. Not too big or too small. The pen is a neat addition. It offers seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Traveler with phone
on February 25, 2025
Posted by: Traveler425
[This review was collected as part of a promotion.] Love using the phone as a computer I will say that the phones ability to use a strong processor does drain the battery fast, but I will always use a Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Brilliant
on February 25, 2025
Posted by: Frodo007
[This review was collected as part of a promotion.] If you are looking for true innovation, this is the phone for you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
the updates
on February 25, 2025
Posted by: Minimax23
[This review was collected as part of a promotion.] They should already implement One UI 7 and Android 15 for the Galaxy S24 Ultra since it is a high-end device which deserves that update now and the update should also only be for high-end devices
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I really like my s24 ultra, great features
on February 25, 2025
Posted by: Cheraboa
[This review was collected as part of a promotion.] There is so many great features to this phone, and a lot it can do. I yet to utilize it to its fullest, but so far I'm very pleased. The camera is amazing, best pictures of all phones I've had. The stylus is a helpful feature as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone but.......
on February 25, 2025
Posted by: JoshRobin
[This review was collected as part of a promotion.] Love everything about this phone but the charging port always eventually goes bad on the Galaxy flagship brand.
Value
4
Written by a customer while visiting Samsung US