Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone I've ever had!
on February 25, 2025
Posted by: MKArtlu
[This review was collected as part of a promotion.] There aren't really words to convey how amazing my S24 Ultra is, but, I'll give it a shot. I love how I can customize almost every single aspect of it. It's like Samsung made me a custom phone! The seamless actions across apps is game-changing! Other phones don't even compare; Samsung is years ahead of the "other guys".
I use it with SmartThings to control my entire house; door lock, lights, TVs, garage door, motion sensors, and thermostat. It's a lifesaver when the tv remote has disappeared, I left my wallet at home, or when I forgot to lock the door at night. Using the routines feature has made my familys life so much easier.
The screen resolution is fantastic! Videos are clear, crisp, and play perfectly. No pixelation whatsoever.
I love that I can charge my Galaxy watch with my phone! Such an amazing feature! The camera takes the best pictures a phone could take. Being able to erase unsightly things from the background of a picture is one of the top features in my opinion.
Being able to find a lost earbud, watch, or car keys with this phone has saved me so much time and money; not to mention my sanity!
My 2 year old might love the S-pen more than I do. It comes in handy when signing documents online. I love that I can do so with my actual signature. I value my privacy and I know that with Samsung my sensitive information is safe.
I use it with SmartThings to control my entire house; door lock, lights, TVs, garage door, motion sensors, and thermostat. It's a lifesaver when the tv remote has disappeared, I left my wallet at home, or when I forgot to lock the door at night. Using the routines feature has made my familys life so much easier.
The screen resolution is fantastic! Videos are clear, crisp, and play perfectly. No pixelation whatsoever.
I love that I can charge my Galaxy watch with my phone! Such an amazing feature! The camera takes the best pictures a phone could take. Being able to erase unsightly things from the background of a picture is one of the top features in my opinion.
Being able to find a lost earbud, watch, or car keys with this phone has saved me so much time and money; not to mention my sanity!
My 2 year old might love the S-pen more than I do. It comes in handy when signing documents online. I love that I can do so with my actual signature. I value my privacy and I know that with Samsung my sensitive information is safe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Am I happy with the S24 Ultra? Absolutely!
on February 25, 2025
Posted by: Sweetjones1
[This review was collected as part of a promotion.] So, am I happy with the S24 Ultra? Absolutely! The camera takes amazing photos, video quality is great, and overall performance is smooth.
#DroidLife
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone! Snappy and well designed!
on February 25, 2025
Posted by: RioBravo
[This review was collected as part of a promotion.] This phone is a productivity powerhouse, feature loaded to do everything and to do it better than any other device out there.
The screen is large and immersive for education and entertainment. I have yet to find an app that does not perform well and I use a lot of different apps. The app store also has all the apps necessary whatever you plan to use it for.
In my opinion the features that most set this device apart from everything else are the s-pen, note taking with a pen is a game-changer for those of us who are still slow when it comes to text-typing. And the amazing DEX that allows the phone to be used as a high performance laptop that can be connected to a large screen, keyboard and mouse. This functionality has made me question both the need for and utility of my laptop.
These are the best phones and make life easier and more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Makes learning and using easier
on February 25, 2025
Posted by: Donk69
[This review was collected as part of a promotion.] This phone with the integrated AI learned my patterns and my wants and dialed In the settings to learn me so I didn't have to learn it. It brings me information and it's speeds up my research and my daily tasks. The camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing and so easy to use
on February 25, 2025
Posted by: Bribirdie
[This review was collected as part of a promotion.] The phone offers so many great features and seamless activity. I love that it doesn't get bogged down and I can use it for anything and everything. My life is my phone without it I wouldn't have much! Samsung products are my go to for sure, Samsung never disappoints me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features.
on February 25, 2025
Posted by: AwesomeZach
[This review was collected as part of a promotion.] Great camera, good video quality. I love the streaming quality it has as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's alright.
on February 25, 2025
Posted by: Sxuois
[This review was collected as part of a promotion.] I wanted to like the s24 ultra. Coming from 21 ultra. I liked that one more. Within a year my s pen doesn't work and not even a replacement pen works for it. No matter whay i do it wont connect. At times it lags. I should have waited for the 25.
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Hey Sxuois, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We would love nothing more than to help you troubleshoot the connection of your S Pen with your device, and help restore the full functionality of your device. We have provided a link to a troubleshooting guide to hep you with this experience at your convenience. We have also provided a link directly to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions. We appreciate you being a Samsung customer. -Elizabeth
S Pen is not recognized by Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001457/#:~:text=%5BSolution%5D%20Galaxy%20Note%20S%20Pen%20not%20Recognized%201,and%20may%20help%20the%20S%20Pen...%20See%20More.
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S Pen is not recognized by Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001457/#:~:text=%5BSolution%5D%20Galaxy%20Note%20S%20Pen%20not%20Recognized%201,and%20may%20help%20the%20S%20Pen...%20See%20More.
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Written by a customer while visiting Samsung US
Customer Rating
5
love my new s24 ultra
on February 25, 2025
Posted by: tmazingsue
[This review was collected as part of a promotion.] Love my new s24 ultra connects seamlessly to my Tab s8+. The camera is amazing the photos are better than I even expect amazingly clear, crisp, bright. My husband got the s24+ and I gotta say you can definitely tell the difference even though his are amazing too the s24 ultra is hands down the best. It's super fast and the quality is amazing I couldn't ask for anything better!!
Value
5
Written by a customer while visiting Samsung US