Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The best one yet
on February 25, 2025
Posted by: Greyghost
[This review was collected as part of a promotion.] The camera is a beast with the features and quality. The speaker quality is amazing with the stereo sound. Love how it fits in my hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Has a few bugs
on February 25, 2025
Posted by: DogPal
[This review was collected as part of a promotion.] The cache has to be wiped daily otherwise it doesn't load web pages properly, makes calls, etc. It's a known issue for many of these and we are hoping it will get addressed in an update at some point. Also I expect the high resolution cameras to be awesome but instead forget being able to do closeups as they just blur. Night mode is cool, it captures the borealis. And portrait takes great pics of my dogs. I haven't seen a remarkable improvement between this and the note 10 to make it worth upgrading. However, if they ever roll out bug fixes this will be a great phone.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hey there DogPal, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how frustrating it can be to have a device not functioning as expected or intended. We have provided a link to the Samsung Support Team. These experts can work with you one on one to resolve your frustrations and have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my S24 ultra
on February 25, 2025
Posted by: Missmischief25
[This review was collected as part of a promotion.] I love everything about this phone it's the perfect size I love the pen the camera is phenomenal It does everything I needed to do Happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love with the build quality
on February 25, 2025
Posted by: Seth836
[This review was collected as part of a promotion.] I had my phone fall 3 stories directly onto solid concrete floors. I was expecting the worst but when I got to it I found absolutely no damage. I was shocked face down on its glass and nothing. Not even a scratch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great work phone
on February 25, 2025
Posted by: ZeroRed
[This review was collected as part of a promotion.] Works flawless with my work apps. It allows me to multi task as well. Great buy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this one!
on February 25, 2025
Posted by: Heathermarie111
[This review was collected as part of a promotion.] Fast, sleek, and worth the upgrade! Love how responsive the stylus is as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best phone I've ever had
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely love this phone. I watch a lot of TV programs on it, a lot of youtube videos, and I use the stylus all of the time. It is fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product..!!
on February 25, 2025
Posted by: Fejatosi
[This review was collected as part of a promotion.] Camera works great and AI helps a lot on different areas. Definitely I recommend this product so bad.
Value
5
Written by a customer while visiting Samsung US