Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Stylish and camera
on February 25, 2025
Posted by: Victor
[This review was collected as part of a promotion.] The phone is very stylish, I like the screen when it comes to watch movies. Speed and security are other features i like from this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Magnificent
on February 25, 2025
Posted by: Luisri1975
[This review was collected as part of a promotion.] Its a revolutionary phone which help me a lot in my everyday life, functional, easy to handle .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Was good but the updates and the phone freezes
on February 25, 2025
Posted by: Casperog17
[This review was collected as part of a promotion.] The phone freezes i got 512 gb and 240 gb used currently and I am really getting irritated with this phone I want to upgrade but have a lot of trouble upgrading right now due to my financial situation. I am extremely irritated and frustrated with this phone. It constantly leaves messages that I've had notified from different apps stuck on my screen. I can't even get rid of it even when I Then push the power button i turned the phone back on. And the notifications are still on there. Like if I take a screenshot, it'll says screenshot and then it'll be stuck on my screen. I can go to my Facebook app and I'll be stuck there. I can go to my Instagram app I can go to my Home Screen. It'll still be on there every time I go into the camera, it'll say something like hmm. First photos not available and that'll stay stuck there. And I can't even type, uh, because there's notification's still there. I have reset and masks to reset this phone, and it is something with the software on this phone. And i'm forever, not gonna get this phone again.I'm, i'm hoping that twenty five ultra is a lot better and that they fix this issue.Because even t mobile and samsung has no idea what's going on
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hi there Casperog17, thank you for sharing your feedback on your Samsung Galaxy S24 Ultra. We would love to help you troubleshoot the freezing you mention experiencing, and help you have the intended experience restored. We have provided a link to a troubleshooting guide below for your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this continues. Lastly, we have provided a link to the warranty information for your device if you are within the one-year period of coverage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra for the WINN!!
on February 25, 2025
Posted by: dp0014
[This review was collected as part of a promotion.] This phone has been a huge improvement to daily usage, screen quality, quick charging, kids mode, and customization. I LOVE the multiple apps being used simultaneously with the split screen feature, saves from switching back and forth between apps. It's little features that make a huge impact.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Swiss Army Device
on February 25, 2025
Posted by: NAtomony
[This review was collected as part of a promotion.] As an Artist, Gamer, & Scholar, this tech crushes the competition in reliable variability. From Call of Duty Mobile, Warzone and Fortnite, I can max out the settings and play for hours on end. 4k resolution combined with the intense color grading software, I'm able to enjoy all my favorite films and YouTubers just the way they intended. And the Spen is perfect for my creative needs. Sketching concepts and designing varying projects of my own. Even animation is more accessible that ever before. And when I'm in class, being able to pull up a digital textbook, Samsung notes, and a search tab or two really comes in clutch when I'm trying to keep up with the rest of the class. Honestly straight up one of the best devices Samsung put out in a while. Dont even get me started on the fact that I don't even think about charging this thing until it's time to sleep at night. Swiss army device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the year
on February 25, 2025
Posted by: Sarf619
[This review was collected as part of a promotion.] Arguably the kind of phones to come out of 2024. The screen, the camera, everything AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with my purchase!
on February 25, 2025
Posted by: Pazuzu
[This review was collected as part of a promotion.] The Galaxy S24 Ultra maintains a premium feel with its sleek glass and metal construction. The curves of the display and the matte finish add elegance. The 6.8-inch Dynamic AMOLED 2X display is stunning. It offers vibrant colors, deep blacks, and impressive brightness, making it perfect for multimedia consumption. The 120Hz refresh rate ensures smooth scrolling and a responsive user experience providing seamless transition between apps.
The 12GB RAM is ample for all users, whether casual or demanding. I got the 1TB storage so as to have adequate storage space for my usage. Overall I am happy with my purchase.
The 12GB RAM is ample for all users, whether casual or demanding. I got the 1TB storage so as to have adequate storage space for my usage. Overall I am happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy use Great Features
on February 25, 2025
Posted by: Cmchoney
[This review was collected as part of a promotion.] Able to access apps with one hand. Camera is amazing and using Bixby is seamless. I thought I was going to have e a problem going from a fold 5 to the 24 ultra, but the transition has been extremely easy due to the versatility of the features and screen size. The use of the pen is actually better in my opinion than the fold 5 also. I am extremely happy with my choice of phones.
Value
5
Written by a customer while visiting Samsung US