Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is Awesome!
on February 25, 2025
Posted by: Soylove
[This review was collected as part of a promotion.] I love my new phone! I've always used note series and this is perfect for me. I like the camera a lot. Many zooming funtions are awesome! Translating in a different language is much easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features and functionality seamless
on February 25, 2025
Posted by: GalaxyLov
[This review was collected as part of a promotion.] Perfect harmony between apps, user friendly, intuitive, amazing picture and sound quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the big screen and the stylus
on February 25, 2025
Posted by: 4Capt2Howdy0
[This review was collected as part of a promotion.] I enjoy having the latest updates and how smooth the phone works even with a third party launcher. I enjoy the open source and how developers can easily work with it. Customizing the phone is one of the greatest things about the device, but I do wish we had better magback customizations. The entire Galaxy ecosystem is just unbeatable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet!
on February 25, 2025
Posted by: Girlonthego
[This review was collected as part of a promotion.] I travel a lot, so I absolutely love the S24 Ultra camera. On a recent trip, everyone asked me to send them my photos because the zoom and the clarity were outstanding. The photo editor with cropping and erasing featues is also really great for prize worthy photos.
Having the ability to easily move between different app screens at the same time is really helpful and one of the best features. I use it constantly.
I wasn't sure when I got the phone that I would use the pen, but now I find that I use it all the time, it's great for work and personal messages.
I also love the periodic phone checkups to make sure all the features are working. It gives me piece of mind to know that everything is at my fingertips.
Having the ability to easily move between different app screens at the same time is really helpful and one of the best features. I use it constantly.
I wasn't sure when I got the phone that I would use the pen, but now I find that I use it all the time, it's great for work and personal messages.
I also love the periodic phone checkups to make sure all the features are working. It gives me piece of mind to know that everything is at my fingertips.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on February 25, 2025
Posted by: Texanfan25
[This review was collected as part of a promotion.] I love the stylus and the new AI features. They are simple and easy to navigate and work very well. I like the overall feel of the phone, it doesn't feel bulky. I also like the seamless actiond across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but the texting sucks
on February 25, 2025
Posted by: ChronicallyIllNurse
[This review was collected as part of a promotion.] I was enjoying learning about my new phone until the last update. The texting is messed up now and it won't let me voice input punctuation. The phone talk to text is very important to me being chronically ill and having issues with my hands. Fix it for us disabled folx, please.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hi there ChronicallyIllNurse, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We completely understand how important your device is to you every day, and needing specific functionality of your device. We have provided a link to the Samsung Support Team. This team of experts can work with you directly through chat to ascertain what may have caused the change to the functionality and help you restore the full functionality. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great memory, fast processing and sleek design
on February 25, 2025
Posted by: LDoggSupreme
[This review was collected as part of a promotion.] Samsung has the best phones hands down. The S24 ultra is the best phone I've ever had. I will never use another phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long time brand supporter
on February 25, 2025
Posted by: DracHellfire
[This review was collected as part of a promotion.] I've been exclusive to Samsung phones going back to the days of the S3. In fact the seamless transition across apps helped me to sell their smart TVs showcasing the push features from phone to TV even back then. I've continued my support of the brand due to keeping up good consistent quality over the years. I will continue to buy Samsung. Have fun with your clunky UI everyone else.
Value
5
Written by a customer while visiting Samsung US