Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Work in PROGRESS
on February 25, 2025
Posted by: Dee2wavy
[This review was collected as part of a promotion.] I love how bug the phone is how nice it is to run games but when it comes to loading apps or touch sensitivity and even with facial recognition and fingerprint activity its very slow amd sometimes doesnt work to the point where i have to turn the phone off and other then that its cool
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Hi there Dee2wavy, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are pleased with the size and overall functionality of your device of your gaming. We would love to help you resolve the frustrations you mention experiencing, and have provided links to troubleshooting guides to assist you at your convenience. We have also provided a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Performance
on February 25, 2025
Posted by: 2hott2stop
[This review was collected as part of a promotion.] I've had my phone for almost 2 years. I've never had a problem it's performance. My phone has been able to work in all areas. There has been no lagging with app or web surfing. I know there are software updates frequently, but I'm pleased with Samsung updating my system with the latest features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Underestimated
on February 25, 2025
Posted by: Titanphone
[This review was collected as part of a promotion.] Love the circle search feature. I've really had some time to take advantage of this besides the traditional apps and doom scrolling. Especially when it comes to translating a page, search for products or even being able to spot if someone is using a fake to catfish you on dating apps this has now become a productive tool against being scammed. Please do not get rid of this feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
if you like playing games by far best phone
on February 25, 2025
Posted by: funene19
[This review was collected as part of a promotion.] If you like playing games by far best phone for gaming the entire phone features are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on February 25, 2025
Posted by: Rjeff81
[This review was collected as part of a promotion.] The seamless action is awesome all of the fuction are topnotch. I love my Galaxy had one since the original version. Can't wait to get the updated version 😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely LOVE
on February 25, 2025
Posted by: JessiGirl13
[This review was collected as part of a promotion.] I absolutely love my s24 ultra, theres so many amazing qualities that makes me glad i treated myself, from the seamless actions across apps, the awesome picture quality and just all out quality of the phone itself, it'll be hard to up do this win of a phone!! I can see why it was rated best phone of 2024!! Absolutely would recommend 25/10!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has alot great features and still findn
on February 25, 2025
Posted by: edrre04
[This review was collected as part of a promotion.] Best phone i ever had so far from all samsungs I've had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Samsung Galaxy S24 Ultra: The Ultimate AI-Powered
on February 25, 2025
Posted by: Samsung2guy
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra offers a sleek design, stunning display, powerful 200MP camera, and AI-driven performance. With Snapdragon 8 Gen 3 and S Pen support, it's a top flagship of 2024!
Value
5
Written by a customer while visiting Samsung US