Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing features!
on February 25, 2025
Posted by: Starlette10
[This review was collected as part of a promotion.] This phone is amazing for doing everything on the go! I am able to easily access and enjoy gaming, streaming, work, school, and so much more with no hassle. The picture quality is flawless and the camera is one of my favorite features!
For an all-in-one, large storage capacity, seamless design, Samsung Galaxy S24 Ultra is the perfect choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best so far!
on February 25, 2025
Posted by: Joejoe
[This review was collected as part of a promotion.] The camera is unbelievable. If you take alot of pictures or record alot of videos, this is the phone for you. My wife loves the pen with the ultra. We used to have the note 20s and that was our favorite feature so it's awesome they put it on the S24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on February 25, 2025
Posted by: Courtness
[This review was collected as part of a promotion.] Ease of use, set up and reliability. Never had an issue with it and last for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It is decent
on February 25, 2025
Posted by: SeaHerzberg
[This review was collected as part of a promotion.] Decent speed for downloading and streaming but battery life sucks for games or holding any charge and the fiberglass frame overall is flimsy
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hi SeaHerzberg, thank you for sharing your experience with your Samsung Galaxy S24 Ultra with us. We are so happy to hear that you are pleased with the speed and usage of your phone. We have provided links to a few articles below to help you with the battery life of your device to also help you enjoy your gaming. We do recommend protective cases on all devices to help ensure durability with any accidental bumps and drops with your phone. We have also shared a link to the Samsung Support Team if this frustration continues with your phone, or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very well thoughts in design.
on February 25, 2025
Posted by: Enalrr
[This review was collected as part of a promotion.] I use my 24 Ultra for work, streaming and personal. It has awesome graphics and an extremely fast processor. I think the size is optimal for use and carrying. I have enjoyed Android phones over the years and I have had my current S24 for a few months and it does everything I need. I gues in a nutshell, it works so well, I don't think of having problems with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera system
on February 25, 2025
Posted by: Garriet
[This review was collected as part of a promotion.] I watch movies a lot on here.
I also love the image erase option
I also love the image erase option
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features and photo quality
on February 25, 2025
Posted by: PAULAR
[This review was collected as part of a promotion.] Love the way the phone operates like a computer. Even better is the quality of pictures! So glad I chose this phone for that reason!
There may be too many features and my only complai t is texting. It throws in extra letters and you can easily find how to make it auto correct.
There may be too many features and my only complai t is texting. It throws in extra letters and you can easily find how to make it auto correct.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 25, 2025
Posted by: Txlibra
[This review was collected as part of a promotion.] I use my galaxy s24 ultra everyday for everything I need. From getting directions or playing games. Picture quality is wonderful. Location services aren't always accurate though.
Value
5
Written by a customer while visiting Samsung US