Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Upgrade long lens camera for video shooting
on February 23, 2025
Posted by: MulaBebe
[This review was collected as part of a promotion.] People around me are using this product for concert record or photography. It needs better long lens x10 and more stabilization for it. Hope the future product can upgrade it more. Especially for the professional video recording. Need longer lens than AI (like 23u)
Value
4
Response from Samsung USBy R&R Team, February 24, 2025
Hey there MulaBebe, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are so happy to hear how pleased you are with the overall usage of your new device. We have provided a link to the full device manual to help you discover the features and settings necessary for all settings, and work with Galaxy AI to capture the best possibile photos. We have also shared a link to the Samsung Support Team if you continue to experience this frustration, or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 is an amazing and powerful tool
on February 23, 2025
Posted by: Jubileee72
[This review was collected as part of a promotion.] I call the Galaxy an amazing tool because I use it as a tool for connectivity socially, family, and customers. I run my business on my device. It is seamless across apps as I switch over and have sometimes 20 or more apps open.
It has great features too It sounds great compared to many phone brands I have heard.
The camera also has multitude of features macro, manual focus, night photos, you can remove audio in shorts or videos.
Sound is crisp and clear even when loud noises are going around me callers do not hear anything. The noise cancelling is spot on while Alexa is responsive during these same environments.
I'm so happy that Samsung added the SPen. The S-pen app is so convenient and another tool I use often to take notes in a second, or draw a design so I can show someone my thoughts instantly.
The backlit screen is gorgeous and the features to reduce blue screen are a great feature.
I just love this phone. It is well worth the investment.
It has great features too It sounds great compared to many phone brands I have heard.
The camera also has multitude of features macro, manual focus, night photos, you can remove audio in shorts or videos.
Sound is crisp and clear even when loud noises are going around me callers do not hear anything. The noise cancelling is spot on while Alexa is responsive during these same environments.
I'm so happy that Samsung added the SPen. The S-pen app is so convenient and another tool I use often to take notes in a second, or draw a design so I can show someone my thoughts instantly.
The backlit screen is gorgeous and the features to reduce blue screen are a great feature.
I just love this phone. It is well worth the investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 Ultra,not a phone it's a Space Station
on February 23, 2025
Posted by: SunnysTechs
[This review was collected as part of a promotion.] The Samsung S24 Ultra is like having a supercomputer in your pocket, but with better selfies. The S24 Ultra isn't just smart, it's like your witty best friend who also happens to know everything about photography and has a battery that lasts longer than bing watching your favorite show
With a camera that makes you feel like a pro photographer and AI so smart, it practically reads your mind, this phone is the sidekick you never knew you needed
And let's not forget the S Pen—turning doodles into masterpieces and note-taking into an art form. It's like having a magic wand in your pocket
The S24 Ultra turns movie night into a cinematic experience with stunning quality. Plus, downloading your favorite movies and shows is lightning fast, and the seamless app experience means everything you need is just a tap away
If you can't tell yes, I love my Samsung. S24 ultra. I highly recommend it.
5 stars and 2 thumbs up.
With a camera that makes you feel like a pro photographer and AI so smart, it practically reads your mind, this phone is the sidekick you never knew you needed
And let's not forget the S Pen—turning doodles into masterpieces and note-taking into an art form. It's like having a magic wand in your pocket
The S24 Ultra turns movie night into a cinematic experience with stunning quality. Plus, downloading your favorite movies and shows is lightning fast, and the seamless app experience means everything you need is just a tap away
If you can't tell yes, I love my Samsung. S24 ultra. I highly recommend it.
5 stars and 2 thumbs up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever had.
on February 23, 2025
Posted by: DeeFiG
[This review was collected as part of a promotion.] Well to start with the camera on my cell phone is better than my regular camera. The computing power of the phone is superior to my Laptop. With the phone's 1 Tb memory the storage capability is also incredible. I so enjoy the phone, I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite phone!
on February 23, 2025
Posted by: ThePhoneGuy
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is packed with exclusive features that make it one of the best phones out there. Its Galaxy AI introduces smart tools like Live Translate for real-time language translation, Note Assist for organizing notes, and Generative Edit for quick photo fixes—all powered by AI to make life easier.
The phone is built with a Titanium frame, making it stronger and more durable while still feeling lightweight. The 200MP camera is even better this year, with AI enhancements that improve nighttime photos, zoom clarity, and overall detail. The 5x optical zoom lens, powered by AI, lets you capture sharp, clear shots from far away.
Under the hood, the Snapdragon 8 Gen 3 for Galaxy processor delivers fast performance, especially for gaming and multitasking. The S Pen is more responsive than ever, making it great for notes and creative tasks.
The 6.8-inch AMOLED display is super bright and clear, and the new Gorilla Glass Armor makes it tougher and more resistant to scratches. Plus, Samsung promises seven years of updates, so this phone will stay fast and secure for a long time.
If you want the best of the best, the Galaxy S24 Ultra is hard to beat!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone!
on February 23, 2025
Posted by: LuckyL
[This review was collected as part of a promotion.] Seamless actions across apps, it's very manageable can open 2 apps at the same time and still run music in the background.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 23, 2025
Posted by: Spookyspooks432
[This review was collected as part of a promotion.] Great camera and overall super fast phone i love the color choices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, but why glass
on February 24, 2025
Posted by: Adribean
[This review was collected as part of a promotion.] Dropped my device and cracked back glass. But still functional as it should be. S pen works perfectly when and as needed. Fast, reliable, and amazing battery life! Switched from foldable. Not going back anytime soon.
Value
4
Response from Samsung USBy R&R Team, February 24, 2025
Hi there Adribean, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how important your device is to you, and recommend protective cases on all devices to help prevent damage from any accidental bumps and drops. We are happy to hear how pleased you are with the software and capabilities of your new device. We have provided a link to the Samsung Support Team if you are ever interested in repair options, or have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US