Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S24 amazing galaxy series
on February 20, 2025
Posted by: Player
[This review was collected as part of a promotion.] S24 Ultra amazing phone awesome job by Samsung. Camera top notch with 200mp you get the clearest shot with crisp clear details, night mode 👌, battery life has improved from previous galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has beautiful and smooth feature.
on February 20, 2025
Posted by: Regina
[This review was collected as part of a promotion.] I've haven't had a single problem with this phone except for my spen falling out. I don't use it as much so it does not hinder me or stop me from using and likeing my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone , I can do everything I want .
on February 20, 2025
Posted by: DONPICHINGO
[This review was collected as part of a promotion.] I love artificial intelligence that you have this device. I have no problem playing my video games , I love Samsung . 💙💙
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Has great features but it's not great
on February 20, 2025
Posted by: Millyionare
[This review was collected as part of a promotion.] Personal use and for my liking it does the job but not great
Value
2
Response from Samsung USBy R&R Team, February 21, 2025
Hello Millyionare, thank you for your feedback on your Samsung Galaxy S24 Ultra. We understand how important your device is to you every day, and wanting to have the best possible usage of your device. Without knowing what features you feel are not meeting your expectations or potential frustrations. We have provided a link to the Samsung Support Team. These experts can work with you one on one to answer any questions you may haveabout your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Got what I paid for.
on February 21, 2025
Posted by: DaniTuPapi18
[This review was collected as part of a promotion.] This phone is fantastic. I don't really use the AI features as much as they were marketed. However, the camera quality is beyond impressive. The battery life is long-lasting, and the phone itself is very sturdy.
I take many personal photos and videos on a daily and weather low light or high clarity environment, this phone takes a well-rounded photo 9 times out of 10.
The battery life really shocked me because I didn't think that it would live up to the hype that was being advertised, but I'll go depending on how heavy I'm using it up 2 days before I need a charge. And additionally, this phone comes with some type of fast charge guaranteeing x amount of charge in 30 minutes so if I am running low, I can just hook it up to a regular fast charger, and in 20-30 minutes. I'll be good to go for the rest of the day again. It has completely changed the way that I think about charging a phone. I don't really care if to charge it all night anymore. Because I know as long as I have access to a charger for 20 minutes. I can make it through the rest of the day.
I do really like how well it can handle basically any app that I have running simultaneously. I use the multi-window and sometimes the compressed app- I'm not sure what it's called, but where you can have a floating icon of the app while using 2 other apps in the Split screen. And I never have any lag with the phone. The phone is extremely loud so I don't have to use the full volume most of the time.
I take many personal photos and videos on a daily and weather low light or high clarity environment, this phone takes a well-rounded photo 9 times out of 10.
The battery life really shocked me because I didn't think that it would live up to the hype that was being advertised, but I'll go depending on how heavy I'm using it up 2 days before I need a charge. And additionally, this phone comes with some type of fast charge guaranteeing x amount of charge in 30 minutes so if I am running low, I can just hook it up to a regular fast charger, and in 20-30 minutes. I'll be good to go for the rest of the day again. It has completely changed the way that I think about charging a phone. I don't really care if to charge it all night anymore. Because I know as long as I have access to a charger for 20 minutes. I can make it through the rest of the day.
I do really like how well it can handle basically any app that I have running simultaneously. I use the multi-window and sometimes the compressed app- I'm not sure what it's called, but where you can have a floating icon of the app while using 2 other apps in the Split screen. And I never have any lag with the phone. The phone is extremely loud so I don't have to use the full volume most of the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been more than great probably Epi
on February 21, 2025
Posted by: TRIGGER
[This review was collected as part of a promotion.] Well it is very phenomenal I'll tell you that and I use it for gaming video streaming Facebook video chat mostly gaming also sharing my screen or playing music from my device to my TV when my data gets low it's all right but yea all in all it's a wonderful device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung Galaxy S 24 Ultra It's the best
on February 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This device is the best option you can make in these times where there are many varieties of phones on the market, but the Samsung Galaxy S 24 Ultra is at a maximum level in every extension of the word, I recommend it 100%, the cameras are cool, size, weight, style everything is on another level, Artificial intelligence is another top, you don't have to pay money for anything, I came all included in the phone, buy it you won't regret it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Only Option For Me
on February 21, 2025
Posted by: GalaxyOnly4Me
[This review was collected as part of a promotion.] This phone display movies better than most TVs. I've had this phone for almost a year and my battery still lasts more than a day. Connecting to everything is easy. The moment I walk into my house my phone is already paired with my laptop. I haven't had any problems out of this device. One thing that did shock me was the audio that comes directly from the speakers. I'm usually not a fan of mobile phones speakers, it's possible that this is not new but it is for me and I was impressed. I do wish the support for SD cards would return, but it's been so long without it it doesn't bother me as much as it did before. I will be upgrading soon. I usually wait a few months after the release of new product before purchasing. Whatever, I need to do can be done without much effort.
Value
5
Written by a customer while visiting Samsung US