Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great phone!!! (Almost)
on February 18, 2025
Posted by: 3rdfort
[This review was collected as part of a promotion.] This is great phone. I love using it. It is a nice looking phone ( I got the online edition). Camera takes great photos. It has seamless connection with my buds 3 pro, watch and even my other Bluetooth devices. Battery life is amazing.
But there are some issues as well. It's mostly os and software related. Sometimes some gets frozen. I have to either remove all app or force close it. Whenever the battery is near end (<30%), the phone acts very weird. It becomes slow, connection get funky, sometimes have connectivity issues like not loading videos from internet ( YouTube or Facebook). Software update also made it not better.
I wanted to upgrade to S25 Ultra. The trade in value was great. But it didn't feel like much of an upgrade. Instead removing s pen was a big deal for me. So canceled my pre-order. But I compared the two. The new one looks different and nice. Camera is a bit better. And the software looked different.
Overall I'm happy with my S24 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing cameras, waterproof and android os is the
on February 18, 2025
Posted by: Kimchi
[This review was collected as part of a promotion.] Super fast charging. Lightweight and large screen. 500gb memory. Just easy to use and is my go to for everything. Photo editing is amazing on this device. Now it has a feature called audio eraser that enables you to remove some or all audio when taking or making videos. I really love the seamless actions across all apps too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on February 18, 2025
Posted by: Tat2messiah
[This review was collected as part of a promotion.] This phone is amazing and very enjoyable to use. The power and ease of use and unending customizable aspects are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features. Too heavy though.
on February 18, 2025
Posted by: BestPhoneforConcerts
[This review was collected as part of a promotion.] 25 Ultra has a great camera. I went to a few concerts and the pictures and videos I was able to take with this device were great. I like the pen and I love the new features but my biggest issues has been the weight. It is way too heavy. I used the note 8 for a long time and I wish you would bring back a model with a Bluetooth S pen that is smaller and lighter in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera
on February 18, 2025
Posted by: Kingsley
[This review was collected as part of a promotion.] I really like the quality of the phone. In the camera options. The camera is so detailed, I'm able to zoom into the moon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is a beast!
on February 18, 2025
Posted by: Sirkit
[This review was collected as part of a promotion.] The s24 ultra is a beast. It's never let me down. Super fast and at 1tb, I've never had any storage issues. This phone lasts almost all day and I use it a lot. The charge time is insane, truly a life saver. Seamless actions across apps function well. Camera is flawless. S-pen is super convenient. Overall a well rounded phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the market
on February 18, 2025
Posted by: SPOviro
[This review was collected as part of a promotion.] The S24 Ultra can do everything you may need. It will cover the basics requirements and give you many extra functions. The difference to other phones is that the S24 Ultra is the best (or one of the best) at every category. Camera has amazing quality, battery last more than you will need it to, the screen with anti-glare is a game changer. It will take some time to learn all the functions this phone offers, but once you do you will not want to change it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had so far
on February 18, 2025
Posted by: Mikeyt88
[This review was collected as part of a promotion.] Galaxy S24 Ultra is the best phone I've had ao far. With its 100x zoom and high quality picture/video capabilities, it is the best phone so far. Also, it works fast without lagging, seamless actions across apps and it has the best bluetooth pen, with many different functions.
Value
5
Written by a customer while visiting Samsung US