Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This phone has great features & the camera is am
on February 11, 2025
Posted by: Celudwig
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is nothing short of spectacular. This phone is packed with incredible features that go far beyond what you'd expect from a flagship. Every detail—from its sleek design to its powerhouse performance—screams premium, but it's the camera and innovative tools that truly elevate this device into a class of its own. The Camera: A Whole New Level of Photography.
Some of my favorite features are:
the S pen and the ability to use the pen to assist in me taking photos, I love the Telephoto Lens for capturing moon pics, Edge panels, AI ability in photos, multi-window function. All around I am happy with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone i have had
on February 11, 2025
Posted by: 4LeggedPeopleRBest
[This review was collected as part of a promotion.] I had Galaxy phones in the past, but the last few years I had purchased Motorolas because my budget was tight. The I got this Galaxy S24 Ultra. I cannot say enough good things about it. A lot of the features are integrated with each other; I really like the ability to extract text from pictures. The stylus is fantastic, combined with the ability to mark up pictures and text documents. The screen is large and I use the samsung magnifier app to read fine print which my old eyes can no longer focus on. It has the capability to caption my phone calls which makes the speakerphone much better for me.
The ability to recognize my routines eliminates me looking through settings and apps to set things manually. The Samsung Bixby app makes the phone as good as any voice interface I have used and seamlessly brings most of my apps together; it reminds me of the Star Trek shows when voice interface computers were just a concept.
I definitely recommend the S24 Ultra. I will upgrade to the S25 as soon as I am eligible or sooner if there is a very good promotion.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I loved your all features. Like AI, Camera etc
on February 11, 2025
Posted by: MIZAN88
[This review was collected as part of a promotion.] "Samsung S24 Ultra is a beast! Stunning 6.8" Dynamic AMOLED display, lightning-fast performance, and an incredible camera system. Battery life is impressive too! Worth every penny!" 5/5 stars
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on February 11, 2025
Posted by: Mario23
[This review was collected as part of a promotion.] What i love is that design of the it feels very elegant device, the s-pen I use it alot
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone love the camera
on February 11, 2025
Posted by: Duhitsme84
[This review was collected as part of a promotion.] I just upgraded from my note ultra... the 24 ultra is amazing alot faster love the Ai art.. the camera is amazing the zoom in is wow ... love the longer lasting battery
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really great; the cameras is being better evr time
on February 11, 2025
Posted by: Carmvil
[This review was collected as part of a promotion.] I like hight gama cellphones because I like to play my games with high FPS numbers, I have never complain about my phone, is always ready for every game.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, still minor issues.
on February 11, 2025
Posted by: lornestar2
[This review was collected as part of a promotion.] Love this phone, for the most part. Last phone was Z-flip, and it was garbage. That being stated, I worry my happiness may be akin to eating bad food and feeling bland food is a step up. This phone, though, has a lot of nice features and has been pretty good, overall. Ultimately, it is a reimagined Note 4, but I really liked my Note 4, so it's a win-win. Likes: screen size, clarity, cameras, multiple features, Dislikes: Samsung seems to still be getting some of the glitches out. I'm not sure if there has been a fundamental change at Samsung, lately, but I haven't been as impressed as in days past. This phone is a semi-decent step in a different, albeit similar, direction.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with AI
on February 11, 2025
Posted by: Renee75
[This review was collected as part of a promotion.] I bought this phone during the Black Friday sale. I needed a new one. It's great easier to use than the Samsung S22 Ultra. It has AI features, I can link my fitbit Versa to it. It records everything. The photos are clear with this phone. Calling and texting are smooth. Web browsing is easy and fast as well. The battery is much better than on the S22 Ultra. It lasts a whole day at work. I can download any app I want, the storage is great! The biometric works wonderfully. I think it's Samsung's best phone so far. I have yet to use all the features but so far so good!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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