Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This product has a greatful feature such as ai int
on February 11, 2025
Posted by: Monf831
[This review was collected as part of a promotion.] I love to take photos and stream movies and videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on February 11, 2025
Posted by: StephO
[This review was collected as part of a promotion.] My S24 Ultra has been a wonderful phone! I love the functionality and all the things that it can and will do.
I haven't had any problems other than, earlier on, apx the first few months, it seemed that I had to clear caches often in order to keep the phone working fast and correctly. I did not like that at all!
However, I have not had to do that for about 8 to 10 months now, maybe due to updates, and that makes me very happy.
Everything else has been really good.
I am happy.
I thought about upgrading to the S25 Ultra but I am not real certain how much better functionality it will have versus my S24 Ultra, so I will just hang onto it until I need to upgrade.
I haven't had any problems other than, earlier on, apx the first few months, it seemed that I had to clear caches often in order to keep the phone working fast and correctly. I did not like that at all!
However, I have not had to do that for about 8 to 10 months now, maybe due to updates, and that makes me very happy.
Everything else has been really good.
I am happy.
I thought about upgrading to the S25 Ultra but I am not real certain how much better functionality it will have versus my S24 Ultra, so I will just hang onto it until I need to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is easy to charge up.
on February 11, 2025
Posted by: Franchise21
[This review was collected as part of a promotion.] The product is easy to operate and great for making phone calls. Then its great for surfing the internet. It is also seamless actions. across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on February 11, 2025
Posted by: Felix07
[This review was collected as part of a promotion.] I've had this device for a while now and it's amazing! Very fast, smooth UI, camera takes amazing pictures. It is large, so hard to hold with one hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra only the best
on February 11, 2025
Posted by: MisterReshopper
[This review was collected as part of a promotion.] The s24 ultra is top tier. Multiple apps running seamlessly. I have yet to encounter an app this machine can't tame. Streaming is smooth, gaming is fast and crisp, and functionality is perfect. I use this phone for work and play and I'm never let down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 24 ultra
on February 11, 2025
Posted by: Fafa2124
[This review was collected as part of a promotion.] Me gusta mucho la fluidez del telefono,sus cámaras y la rapidez del procesador
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product rocks!!!
on February 11, 2025
Posted by: M2theD
[This review was collected as part of a promotion.] I love this phone. The camera is absolutely amazing with some cool feature and easy to use. I think the size is perfect for me. Been playing with the S-pen a little and it is really comes in handy. I never thought it would or even have a need for it but I was wring. Galaxy has always been my goto so I am excited for what future phone will be like. I recommend this for everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Quality Failure
on February 11, 2025
Posted by: Bamm2Boo
[This review was collected as part of a promotion.] I have small hands, this wide & phone is far too heavy. The screen scratches all too easily. The smooth transitions are great! 15 / 50 Character Maximum
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The seamless actions across apps, and Now Brief, or Audio Eraser features are a nice addition as well. But, like I said it's heavy the screen scratches without any drops. Simply placing in a purse pocket scratched it 5 times with one placement in and then out.
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The seamless actions across apps, and Now Brief, or Audio Eraser features are a nice addition as well. But, like I said it's heavy the screen scratches without any drops. Simply placing in a purse pocket scratched it 5 times with one placement in and then out.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hey Bamm2Boo, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how important the uniterrupted viewing experience with your display is to you. We have screen protectors available to offer additional peace of mind with your device. We have also shared a link to the Samsung Support Team if you would like to discuss any options available to you to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US