Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Ita called ultra for a reason!!
on February 11, 2025
Posted by: WyckedCrycket
[This review was collected as part of a promotion.] This is the best phone I have ever had. The cameras are amazing, the sound quality with my galaxy buds are amazing. The stylus works just as expected, even better. The screen clarity is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the phone. Bad battery life
on February 11, 2025
Posted by: Va12jm
[This review was collected as part of a promotion.] I have always loved my S24 Ultra, great camera. Only thing bad is battery life.
Needs to have a better battery life
Needs to have a better battery life
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hey Va12jm, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear how pleased you are with the overall capabilities and functionality of your new device. We have provided links to a few articles to help you with the battery life you mention experiencing with your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Only downside, hard to one hand unlock
on February 11, 2025
Posted by: MystTerri
[This review was collected as part of a promotion.] Overall i really enjoy this phone, the only part of it that bothers me is the width of the phone, it is just wide enough that i cannot use pattern unlock onehanded without dropping my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best phones that I've owned.
on February 11, 2025
Posted by: Fredhammer
[This review was collected as part of a promotion.] This is one of the best phones that I've owned. It does alot that I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 ultra 5g
on February 11, 2025
Posted by: Madison2210
[This review was collected as part of a promotion.] I love my phone, the only thing that I would change would be the app and phone ringtone and notification sounds. All of my apps such as snapchat, facebook, etc had to be programmed with sounds from this phone instead of the standard ringtone the apps usually have. Every notification was set at the same sound and I had to go in and manually switch all of them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best Phone Of all time
on February 11, 2025
Posted by: M1iwnl
[This review was collected as part of a promotion.] THIS HAS TO BE THE BEST PHONE OF ALL TIME and The Samsung of all time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra - it's a great phone
on February 11, 2025
Posted by: Jennnaye
[This review was collected as part of a promotion.] I upgraded from the s22 ultra to the s24 ultra and I'm so glad I did. The phone runs so much faster, the screen is more responsive to the s pen, I can use the Bluetooth s pen to take photos without having to use the auto timer. Not to mention I can go without charging my phone for 2 days,and I'm a heavy user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Powerhouse Smartphone with Incredible Features
on February 11, 2025
Posted by: TRav12
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an impressive flagship device that sets a new standard for performance and innovation. The 200MP camera is simply outstanding, capturing stunning photos in all lighting conditions, with crisp detail and vibrant colors. The S Pen integration is seamless, making it perfect for note-taking and productivity tasks.
The display is another highlight—its 6.8-inch AMOLED screen with a 120Hz refresh rate delivers breathtaking visuals, whether you're streaming videos or gaming. The battery life is excellent, easily lasting a full day of heavy usage, and the fast charging is a lifesaver.
Performance-wise, the Galaxy S24 Ultra handles everything effortlessly, thanks to its powerful processor and ample RAM. Multitasking feels smooth, and gaming is lag-free.
Overall, the Galaxy S24 Ultra is a premium device worth the investment for anyone looking for top-notch performance, advanced features, and a premium design.
Value
4
Written by a customer while visiting Samsung US