Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Android girl for LIFE
on February 11, 2025
Posted by: Solely4Samsung
[This review was collected as part of a promotion.] So I have all Android, Galaxy devices. Phone, watch, tablet. I am so glad they have seamless actions across apps because I have a terminally ill son and have so much to do for him. Sometimes I'm on the phone and need to answer an email so I can just open my tablet while on the phone and access the email that was just sent to me etc. I never miss a beat thanks to my galaxy devices. The Audio Brief is also amazing! While I am getting his morning meds and feed prepped I can just listen to everything I personally requested in my briefing! I will continue supporting Samsung until they get so expensive I can't afford it anymore lol!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been an avid Samsung Galaxy user since the S9
on February 11, 2025
Posted by: Br1dg1d1g1tal
[This review was collected as part of a promotion.] I currently use the S24 Ultra & I've been very satisfied with all features so far, both basic & the technologically upgraded features (especially the image search with home button longpress) it's such a convenient option that I wasn't sure was capable of topping the already useful functions found in Google Lens. I'm very happy with the sleek design of the phone & it's sharper corners, as the rounded corners on the latest S25 model was the deciding factor in keeping my S24 for a while. The camera & the video image capture feature are superb. I've been pleasantly surprised by the embedded stylus & the many options and customizations in it's usefulness as I've been skeptical about how much bulk it might add but I really don't notice it's there. Sufficient battery life especially considering my excessive use of video apps such as YouTube. Would highly recommend to any technology connoisseur in the market. Bravo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 11, 2025
Posted by: sssvargas
[This review was collected as part of a promotion.] I love my galaxy s24 ultra, it runs smoothly, display and touch work beautifully and I'm always able to capture amazing photos. I would definitely recommend this phone to any and everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on February 11, 2025
Posted by: Leo0723
[This review was collected as part of a promotion.] I've only had this phone for a few months, but I love the performance of this phone. From making a simple phone call to making sure my software is in its best shape, this phone is amazing and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been a trooper
on February 11, 2025
Posted by: Dcarver
[This review was collected as part of a promotion.] I like the A I feature that have came with updates and I really like that they disturbed the screen instead of it being curved like the older models. The battery lasts for a really long time and I get very good service and they phone is also fast and doesn't lag
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S24 ultra
on February 11, 2025
Posted by: SargeWolfpack
[This review was collected as part of a promotion.] From the day I bought the phone, i've been getting pop ups. They started out popping up on samsung internet. They switched to chrome No, i'm getting pop ups when I get a text message or any type of message coming through any of my chats. I am on my fifth phone. The s twenty four, ultra four of them have been replacement phones. Every phone has that had that issue. This phone also had a turtle crack. Inside had it repaired by t. Mobiles repair shop. There was a piece of sand or something internally in the phone. That's why it cracked and blew out when it was cold outside.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hey SargeWolfpack, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how frustrating iti sto have a device that is not operating as expected, and to have your usage interrupted b y pop-ups. We have provided a troubleshooting guide below to help you resolve this experience at your convenience. We have also provided a link directly to the Samsung Support Team for your convenience. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and camera.
on February 11, 2025
Posted by: Larry0071
[This review was collected as part of a promotion.] This Ultra is a fabulous phone with great performance and a powerful long life battery. The software and features are leading edge, and the camera creates amazing images even in dimly lit locations. My opinion is that the Samsung Ultra line is the best phone product in the market, and you can trust it to deliver a world class experience every time. You'll have camera, social media, and internet features with seamless actions across all apps to allow you to share and distribute everything from your social life to productive work life things such as files and spreadsheets. And, don't forget the S Pen that provides so many added features and functions. The S24 Ultra is a supercomputer in your pocket, no doubt!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Indispensable for well connected worlds.
on February 11, 2025
Posted by: TheDogfather78
[This review was collected as part of a promotion.] The Samsung Galaxy s24 ultra features a few modest upgrades over the previous generation. A flat screen, reduced glares, and a durable chassis. But where the phone really shines is in the rest of the hardware under the hood.
The larger display provides great multitasking capabilities with picture in picture or split screen applications, allowing for seamless actions across apps.
Working in IT often means that I'm not always at my desk, whether its running an install or helping users out. Being able to take my most crucial applications with me, to capture photos for documentation, update clients, and deliver on time without needing to bring all my equipment with me is indispensable.
Native phone link for windows on my galaxy s24 ultra allows me to stay connected, and quickly transfer important files, and photos.
With the added processing power the s24 ultra has, I'm able to use Samsung dex to leverage my phone as a laptop to quickly draft updates, outage notices, and check important project details, all with the added security of Knox protecting and keeping my work information safe and separate from the rest of the more important things, like the couple thousand pictures of my dog.
Value
5
Written by a customer while visiting Samsung US