Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I LOVE MY SAMSUNG!
on February 11, 2025
Posted by: Carter
[This review was collected as part of a promotion.] My S24 ultra is the best phone that I've ever had! I love the seamless actions across apps and It really helps me with every aspect of my life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just love, samsung 4 life.
on February 11, 2025
Posted by: Samsunguser01
[This review was collected as part of a promotion.] I love the design, it makes my life easier, it takes great photos without having to be an expert photographer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but needs work
on February 11, 2025
Posted by: NikkiNicole8
[This review was collected as part of a promotion.] This phone is really nice and I love the n new features like capturing a photo too search on the internet and the translate button. But then there are also minor issues, like on some websites I can't click on things weather it be a link or trying to fill in something or pictures not loading completely. They do work on my now 10 so I know itis just the phone. Also the glass isn't the best as I get fiber prints in it alot. But overall it is a nice phone. Also I didn't receive the correct color of my S pen. Not being am me to get the correct color without ringing the whole phone is ridiculous. I aspects that I received a credit. But still that needs to be worked on. Still the love the phone but some updates are needed
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best phone I've ever used.
on February 11, 2025
Posted by: Osiascde
[This review was collected as part of a promotion.] I use my phone mainly for gps and gaming. I am a truck driver and the phone is capable of out preforming any other device I've used to date. Namely the seamless actions across apps is a big selling point. I love it's look and feel as I am using it. While playing games I never have to worry about bad graphics or frame rate. It's truly a one of a kind experience and I look forward to future products from Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product mets every need
on February 11, 2025
Posted by: Jerebear
[This review was collected as part of a promotion.] My devise has meet every need streaming qualities and accessible to everything I need personal and business
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Exceeding expectations
on February 11, 2025
Posted by: 0timeleft
[This review was collected as part of a promotion.] Usually around this time I am having issues with phone functions and lagging performance 🙃 , this phone keeps delivering the same power and performance as the day I opened its low observable box . Samsung flagship phones keep getting better over time . I could wait till the next iteration before upgrading
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on February 11, 2025
Posted by: Crystal
[This review was collected as part of a promotion.] My apps uploaded seamlessly . The clarity of calls the speed of the system is amazing. My older phone things were dropping off no issues with this.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S24, my first and exceptional device
on February 11, 2025
Posted by: Spartan97
[This review was collected as part of a promotion.] My first high-end device, and so far giving the best results in its functions, 7 months using it and it has not presented any fluidity problems and some other defect, "I recently recommended buying one from my sister-in-law and I am delighted"
It really is a very reliable, sturdy and very useful device for multiple of your needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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