Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Intriguing
on February 10, 2025
Posted by: Intrigued
[This review was collected as part of a promotion.] Only thing I can't figure out is the AI. I will soon figure it out and utilize.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on February 10, 2025
Posted by: Danny2049
[This review was collected as part of a promotion.] So far this device, it has worked with great speed and has great graphics. The size of the screen is perfect for me. Because I watch a lot of videos and play a lot of games. I have not had any issues with downloading anything. The pen that comes with it has been very precise. When I've used it, it helps when I'm signing documentation over the phone. As well as drawing in some of the things that I do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on February 10, 2025
Posted by: Jayfish
[This review was collected as part of a promotion.] It's a awesome phone, the only reason why i didn't give a 5 star is because for some reason the charger port doesn't work with a HDMI for Samsung dex or for a aux cable like my older s22 and s20 used to work.
Value
4
Response from Samsung USBy R&R Team, February 11, 2025
Hi Jayfish, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear how pleased you are with the overall usage and features of your new phone. We have provided a link to a video to help you connect to the DeX feature with an HDMI cable.. We have also shared a link to the Samsung Support Team if this experience and difficulty continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Set up DeX with an HDMI cable
https://www.youtube.com/watch?v=xFFPgBifE94
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Set up DeX with an HDMI cable
https://www.youtube.com/watch?v=xFFPgBifE94
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Seamless Powerhouse with Cutting-Edge Features
on February 10, 2025
Posted by: Samantha
[This review was collected as part of a promotion.] The Samsung S24 Ultra is a technological marvel, offering a seamless experience across apps with its incredible processing power and intuitive design. The "Now Brief" feature is a standout, keeping me updated efficiently without disrupting my workflow. The "Audio Eraser" is another game-changer, perfect for clearing background noise during calls or recordings—an essential tool for content creation and meetings.
I use this device for everything: streaming movies in stunning clarity, capturing professional-grade photos and videos, and staying productive with multitasking capabilities. The battery life is impressive, easily lasting through my busiest days, and the fast charging is a lifesaver when I'm on the go.
This phone is not just a device; it’s a companion for work, play, and creativity. Whether you're gaming, working, or exploring new features, the S24 Ultra delivers an unparalleled experience. Highly recommend it for anyone seeking a premium, all-in-one smartphone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down best phone 2024
on February 10, 2025
Posted by: Makalea86
[This review was collected as part of a promotion.] This phone is incredible and does everything and more of what you want it to do. The camera is amazing and detailed. I would recommend this phone to anyone and everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 10, 2025
Posted by: Navajo541
[This review was collected as part of a promotion.] Very good phone to have on any day if it's for pictures 100% zoom and clarity of the camera and the features for the phone came along way from the first release.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and features
on February 10, 2025
Posted by: MygalaxyS24
[This review was collected as part of a promotion.] This is the best phone that I have had, samsung continues to innovator and push the boundaries of what is possible, keep up the excellent work with your phones and all of the devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature, great future
on February 10, 2025
Posted by: room2trainer
[This review was collected as part of a promotion.] 1. Big screen
2. Super fast
3. Smart AI tech
4. Advanced camera
2. Super fast
3. Smart AI tech
4. Advanced camera
All I need is in this phone.
Value
5
Written by a customer while visiting Samsung US