Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great job partner
on February 9, 2025
Posted by: Usuario24
[This review was collected as part of a promotion.] It's an amazing tool on my job, i can Write nots and draw important designs all the time everywhere.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Myphone mmi
on February 9, 2025
Posted by: Michellephone
[This review was collected as part of a promotion.] Love how it takes pictures and videos and how its fast to load.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No talk to text...?!
on February 9, 2025
Posted by: Supersoulsis
[This review was collected as part of a promotion.] Immediately after the first update the phone reorganized buttons and stopped being able to talk to text. There are several threads about it on the internet ended up having to download additional keyboards really irritating for a phone that's expensive.
Value
2
Response from Samsung USBy R&R Team, February 11, 2025
Hello Supersoulsis, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We would love nothing more than to help you resolve this experience with your talk to text feature and other settings. We have provided a link below to the Samsung Support Team for your convenience. This team of experts can work with you one on one to resolve this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on February 9, 2025
Posted by: Savann
[This review was collected as part of a promotion.] To start with this phone is amazing, the picture quality is amazing and I love that I can get every detail, the phone stays charged for days and charges fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life
on February 9, 2025
Posted by: RealJakeTheDog
[This review was collected as part of a promotion.] Battery on this phone is the greatest I've ever had. I can go almost two whole days without charging my phone and still using it a fair amount. Screen on it is pretty great although i am a bit disappointed by the fingerprint sensor. The sensor is a little bit slower than the one on my old s20+.
Audio Eraser is a pretty cool feature to have despite it being a bit niche. Really nice for recording meetings at work and removing side chat
Audio Eraser is a pretty cool feature to have despite it being a bit niche. Really nice for recording meetings at work and removing side chat
Value
4
Response from Samsung USBy R&R Team, February 10, 2025
Hi there RealJackTheDog, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear that you are finding this device to be so useful for your every day, and that the battery is keeping up so well with your usage. We have provided a link to an article below to help you troubleshoot the fingerprint reader of your device. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00082563/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00082563/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phonr
on February 10, 2025
Posted by: samsungprouser
[This review was collected as part of a promotion.] Samsung really done a great job. Seamless using with single hand and S pen was excellent option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone!
on February 10, 2025
Posted by: Asky10
[This review was collected as part of a promotion.] Great phone, the design is great, works really smooth, fast response! AI helps a lot, makes life easier! Totally recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is absolutely amazing!
on February 10, 2025
Posted by: Spacememe
[This review was collected as part of a promotion.] I was looking for a phone with a great battery and amazing camera. The S24 Ultra was the perfect choice! It is also capable of playing demanding mobile games flawlessly. This was important for me when deciding on what phone to get.
Value
5
Written by a customer while visiting Samsung US