Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great phone
on February 9, 2025
Posted by: yepper
[This review was collected as part of a promotion.] Workd great turns on and off screen wipes clean and color is great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply a Great Solid Phone
on February 9, 2025
Posted by: JayPhone24
[This review was collected as part of a promotion.] I've been a samsung user for the better part of almost 15 years.I recently upgraded from my S23 Ultra to the S24 Ultra thanks to some amazing trade-in discounts, and I’m already noticing how much smoother my daily routine is. I’m also excited to receive Samsung’s One UI 7, which will bring built-in AI features like Audio Eraser—for filtering out background noise—and Now Brief—for instant news and notifications. In the meantime, I’m loving how seamless actions across apps allows me to switch between emails, streaming, and social media without missing a beat. The S24 Ultra’s crisp display and powerful performance have surpassed my expectations, and I can’t wait to see how One UI 7’s upcoming AI tools take my experience to the next level. With that I'll evaluator and look to upgrade to the s25!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had!
on February 9, 2025
Posted by: Losalou
[This review was collected as part of a promotion.] My favorite thing is the camera and the seamless actions across apps. It's the easiest phone to use and I'll never go back from android again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S24 Ultra Review
on February 9, 2025
Posted by: Karebear
[This review was collected as part of a promotion.] I have been greatly enjoying my Samsung Galaxy S24 Ultra! I love the advanced AI integration through Gemini (I use it all day for all my silly life questions). It has many user options for every technological skill level, from little technical knowledge to advanced phone experts! If you're after ease of use or advanced feature this phones capable of both! The back camera allows for advanced adjustable settings, has nice preset settings, and has extremely high definition capabilities through the back camera. I've also been enjoying the AI photography capabilities as well such as shadow erase, object erase, and AI fill ins. I put a good case on it and have no issues with damage although I've dropped it a few times in the month since I've gotten it 😭. I've also enjoyed the split screen capabilities that allows me to use two apps simultaneously. I've experienced seamless actions across apps as well. All in all, I would highly recommend this phone to friends/family and look forward to what Samsung does with its phones in the future!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing camera features
on February 9, 2025
Posted by: MagnumDefender
[This review was collected as part of a promotion.] The seamless action between apps is amazing i don't have to think really about what I want to loom up it's like the phone has a mind of its own and automatically caters to my every liking.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone so far
on February 9, 2025
Posted by: Samsungfan12
[This review was collected as part of a promotion.] I use my phone for personal and business reasons. It works great for personal email and has a great security system for my work email. This phone also is seamless actions across apps. The camera has to be the best part. I love how the pictures turn out, better than my professional camera. The only downfall would be the battery, but I think that is across the board for any phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Undoubtedly a spectacular device.
on February 9, 2025
Posted by: Gjmb11
[This review was collected as part of a promotion.] The theme of AI is a feature that stands out on this device, not to mention its processor, RAM and internal memory. Its aesthetics are also perfect. Your very good cameras and the RAW MODE for professionals is excellent. 1000% recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy S24 Ultra is an impressive flag
on February 9, 2025
Posted by: CodeMaster99
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an impressive flagship that excels in performance, display quality, and camera capabilities. The device features a stunning 6.8-inch Dynamic AMOLED 2X display with a 120Hz refresh rate, delivering vibrant colors and smooth scrolling. The build quality is premium, with a titanium frame that enhances durability without adding excessive weight.
Performance is top-notch, powered by the latest chipset, making multitasking and gaming seamless. The AI-driven optimizations improve battery efficiency, allowing for extended usage without frequent recharges. The camera system is a major highlight, offering a 200MP main sensor that captures incredible detail, along with enhanced zoom and low-light performance. The S Pen integration remains a useful addition, especially for productivity and creative tasks.
Software support is another strong point, with extended updates ensuring long-term usability. While the device is on the larger side, the ergonomic design makes it comfortable to hold. Overall, the Galaxy S24 Ultra stands out as one of the best smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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