Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Travis c
from Clearwater florida
Expertise:Expert
Verified Purchase:Yes
Great phone. Very responsive and amazing quality pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: TDS production
from Boston
Expertise:Expert
Verified Purchase:Yes
The Samsung phone is an excellent choice; it consistently meets my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Castin
from California
Expertise:Intermediate
Verified Purchase:Yes
I love and like, the Samsung Galaxy S24 Ultra color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
The battery dies quickly, it has to be on the charger every 4hrs
Response from Samsung USBy R&R Team, January 6, 2025
Hi there Anonymous, we appreciate your feedback on your Ssamsung Galaxy S24 Ultra. We completely understand how important lasting battery life of your phone is to you every day. We would love to help you maximize the battery life, and ensure you have the best possible experience. We have provided links to a few articles to help you troubleshoot the battery life of your phone at your convenience. We have also provided links to the Samsung Support Team and warranty information if this experience with your device continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Saint
from New York NY
Expertise:Intermediate
Verified Purchase:Yes
I have previously been using the note does of phones for the pen capabilites, this new version appears to be an all around upgrade! I still have yet to try some functions but overall I'm very happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlos G
Expertise:Intermediate
Verified Purchase:Yes
Amazing Smartphone ! Cameras are awesome and the specifications are great.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Azhar
from Portland OR
Expertise:Expert
Verified Purchase:Yes
Battery performanceis good. Camera is even better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 8, 2025
Hey there Azhar, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra. We are thrilled to hear how much you are loving the battery life and camera of your new device. We hope you have also found time to explore the Galaxy AI features that can further enhance your camera usage with a range of other features. We have provided links to the full device manual to help you in this disovery, and another to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Yajhaira
from Roswell, NM
Verified Purchase:Yes
Absolutely love this phone, everything about it is so amazing. It took a little bit to get used to the hig size difference going from a galaxy s22 to the 23 ultra. Definitely worth it, and would buy again. Best camera on a phone that I've owned. I highly recommend this phone to everyone around me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US