Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone ever
on December 14, 2024
Posted by: Bob R
from Norfolk VA
Expertise:Intermediate
Verified Purchase:Yes
Best phone ever....nuff said!!! I was worried from reading reviews that it would be too big, it is not. It is perfect, smooth, and very snappy. It is hard to imagine there is any upward mobility from here. If you're on the fence, just get it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well designed and powerful machine
on December 14, 2024
Posted by: Pv123
Verified Purchase:Yes
Well designed and powerful machine capable of creative outputs
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Me encanta🧡
on December 14, 2024
Posted by: Enid
Expertise:Expert
Verified Purchase:Yes
Muy bueno me encanto. Y el color me gusta muchisimo ya que es un color exclusivo con la Samsung. La camara del equipo es super buena.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Smartphone
on December 14, 2024
Posted by: Mario
from San antonio texas
Expertise:Intermediate
Verified Purchase:Yes
Battery, camera and how easy it's to use it were my favorite things of Samsung s24 ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Minor flaw
on December 14, 2024
Posted by: eScott
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Nice phone. Battery life is decent so far. The screen is beautiful. Take great photos. Nice and fast. My only complaint is the square corners. They poke at my pocket.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R TeamDecember 17, 2024
Hi there eScott, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear you are pleased with the features and functionality of your new device. We do recommend protective cases on all devices to help prevent damage from any accidental drops and bumps. This can help you with the corners you mention feeling a little sharp for you while in your pockets. We have provided a link to the Samsung Support Team if you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Esim signal has a problem
on December 15, 2024
Posted by: Osama
from Cairo Egypt
Expertise:Expert
Verified Purchase:Yes
I like it much. Except esim signal
doesn't work very well like regular sim signal
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great!!
on December 15, 2024
Posted by: Thedoria
from Savannah, GA
Expertise:Intermediate
Verified Purchase:Yes
Still getting acquainted with all of the features, but it is as expected. I always buy Galaxy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best christmas gift
on December 15, 2024
Posted by: Nick
from Elgin Tx
Expertise:Expert
Verified Purchase:Yes
I bought this cell phone as a Christmas gift for my wife and she is delighted.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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