Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Lolo
from Fontana ca
Expertise:Intermediate
Verified Purchase:Yes
Love my phone but it's been getting hot and it freezes a lot. Sometimes when I'm scrolling it doesn't want to move.
I would recommend this to a friend!
Features
5
Performance
2
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Diana
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
I love my new Phone, it's very fast and a blue color it's my favorite! 🩷
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Emchicas
from Florida
Expertise:Intermediate
Verified Purchase:Yes
It is a perfect phone with very useful new ai app and also nee functions. You have many options of colors to choose. The only thing is that it says it is dual sim and it is not.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 13, 2024
Hi there Emchicas, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear you are so pleased with the enhanced features of your new device, especially Galaxy AI. For the additional SIM capabilities, we recommend reaching out to your carrier directly for assistance and enabling of either physical SIM or e-SIM connections. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Sungbae Moon
Verified Purchase:Yes
Charge connector not good (purchase new one and open the package just 1 week ago)
Response from Samsung USBy R&R Team, December 13, 2024
Hi there Sungbae Moon, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy S24 Ultra with us. We understand how important being able to charge your device is to you every day, and we would love to assist you. We have provided links to the Samsung Support Team and your warranty information to help you resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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X
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Written by a customer while visiting Samsung US
Posted by: Whillevo
from Melbourne, FL
Expertise:Intermediate
Verified Purchase:Yes
Everything is great, just the overall built quality is worse that S23U
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Nelsy
from Los Angeles, Ca
Expertise:Intermediate
Verified Purchase:Yes
I loved the color and everything of my cell phone.
I would recommend this to a friend!
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Zfamily
from San Francisco
Expertise:Beginner
Verified Purchase:Yes
Hey Im faycal aberkane i hade 10 days to got this phone is good phone thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Front Royal Virginia
Expertise:Intermediate
Verified Purchase:Yes
One of the best Android device that I ever used, great performance and efficient
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US