Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best Phone in the USA
on December 11, 2024
Posted by: mrfinny
from San Diego, CA
Expertise:Expert
⭐⭐⭐⭐⭐
So, I decided to trade in my trusty S22 Ultra for the new Galaxy S24 Ultra, and let me tell you, it was worth every penny of that ultra discount!
First off, the camera is an absolute beast. We're talking about a camera so good that it makes my everyday snaps look like they were taken by a professional photographer. My Instagram game? Next level.
And the battery life? It's like the Energizer Bunny on steroids. I can go all day and then some without hunting for a charger, which is a massive win in my book.
The design is nothing short of gorgeous. I'm totally digging the square flat edges—it’s giving me major nostalgia vibes from the Note 20 Ultra (just without the microSD card, but hey, I'll live). It’s sleek, it’s modern, and it looks amazing in my hand.
In short, the Galaxy S24 Ultra has knocked it out of the park. If you're on the fence about upgrading, just do it. Your future self with thank you.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
So, I'm so glad I got this cellphone, is the best purchase I've ever done in my life. The system, the camera, the color and the AI makes my life easier, that's why I love samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Friendly user
on December 12, 2024
Posted by: Muhammad Raja
Expertise:Expert
I am samsung user from note 1 to s23 is my color ful journey
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Obinwanne Bosah
from Tallahassee
Expertise:Intermediate
Verified Purchase:Yes
Samsung is one for the future. I could purchase this again and again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sinreiter
Verified Purchase:Yes
I liked my 23s altra better i think. I do however like that the 24 has more memory
Response from Samsung USBy R&R Team, December 13, 2024
Hi there Sinreiter, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear you are enjoying the enhanced memory capacity of your new device. Without knowing what features you feel are missing or have been changed, we have provided links to the full device manual and the Samsung Support Team to help you best align your new device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kimg
from Philadelphia Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Love everything about the S24 ultra so far!! Camera is amazing! The AI is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eli B
from Salt Lake City, Utah
Expertise:Intermediate
Verified Purchase:Yes
Very impressed, and well worth it!
It has been so nice to have a responsive and buttery smooth display and- don't get me started on this camera! This thing zooms so far you could use it as a pair of binoculars! 😂
Overall I love it and all of it's features, and I can't wait for one ui 7 to roll out! Thanks so much Samsung!
It has been so nice to have a responsive and buttery smooth display and- don't get me started on this camera! This thing zooms so far you could use it as a pair of binoculars! 😂
Overall I love it and all of it's features, and I can't wait for one ui 7 to roll out! Thanks so much Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: A Journey 2 Manhood
from Chicago
Verified Purchase:Yes
Don't like the features for call waiting, downloading pictures and merging data from other phones
No, I would not recommend this to a friend.
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, December 12, 2024
Hello A Journey 2 Manhood, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy S24 Ultra with us. We completely understand that new devices and updates to software can take some adjustment and cause frustration with new and changed features. We have provided a link to the Samsung Support Team to answer any questions and work with you one on one with your device. We have also provided a link to the full device manual to help you with the settings and capabilities as you align your device to your needs and wants. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US