Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: BamaDen
Verified Purchase:Yes
Enjoying the many features and cameras for Samsung's flagship smartphone. The AI features are fantastic along with the display, audio, battery life, etc. I highly recommend the Samsung S24 Ultra!
Written by a customer while visiting Samsung US
Posted by: emafla
Verified Purchase:Yes
Really good phone overall, the battery is excelent and the screen quality much more
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Marlena
from Modesto,CA
Expertise:Intermediate
Verified Purchase:Yes
The camera quality is top tier , the sleek design is game changing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: CP1221
from Richmond, TX
Expertise:Expert
Verified Purchase:Yes
I am absolutely obsessed with my new phone, I had the S22 Ultra before this one. I loved that one as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: D word
Expertise:Intermediate
Verified Purchase:Yes
Orange color is peach color. Yellow color os white. I am now a male walking around with a peach color phone.
I would recommend this to a friend!
Design
4
Written by a customer while visiting Samsung US
Posted by: Carol
from Albuquerque, NM
Verified Purchase:Yes
The phone does not work very well. It does not connect to make calls it hangs up all the time.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, December 13, 2024
Hi there Carol, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We completely understand how important it is to have a reliable cellular connection to with your phone every day. We would love to help you troubleshoot this experience, and work towards a resolution. We have provided a link to a few articles to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team if you require additional assistance or have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Rap Nemenzo
from Maryland
Expertise:Expert
Verified Purchase:Yes
this phone is phenomenal!! the flat screen is def way better than my curved screen on my S22 Ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Muhammad
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great product , easy online transaction, happy with purchase
Features
5
Written by a customer while visiting Samsung US