Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Bryan
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
The stars are closer to 5 but no headphone jack and memory card slot. I am coming from a samsung s10plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, December 11, 2024
Hi Bryan, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear you are overall pleased with the enhanced features and capabilities of your new phone. If you are looking to use wired headphones with your new phone, we do have available USB-C to headphone jack adapters that you an use with your charging port. You can also use digital cloud based storage expansion options if you are finding the storage to be insufficient for your needs. We appreciate you being a Samsung customer, and have provided a link to the Samsung Support Team if you have any questions about these options. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Ro Iza
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
So far I don't regret it buying the S24 ultra, Samsung for me is been wonderful, and getting better every time.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Social Commerce, December 11, 2024
Hi there Ro Iza, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear you have no regrets with your purchase and are enjoying the features and overall usage of your device. We have provided links to the full device manual and the Samsung Support Team to help you discover additional features that can help you love your device even more. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Ro Iza
from Iowa
Expertise:Expert
Verified Purchase:Yes
This one I gift to my husband.. I will come back for more inf
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Patrick
from San Antonio l, Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome service and a great product. This phone is light weight, amazing pictures, and past processor
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Fishing Laguna Madre
Verified Purchase:Yes
Excellent processor and battery life improvements over S22 Ultra.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24 Ultra
on December 10, 2024
Posted by: Papı
from Idaho
Expertise:Expert
Amazing Phone And Best Samsung I Ever Owned From Any Other Brand Name Phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jose
from Frederick, MD
Expertise:Expert
Verified Purchase:Yes
I love everything about this phone. The camera, the features, the storage and the deal I got for Black Friday, plus my military discount and a promo code! Literally my early Christmas gift!
BUT not everything is perfect in life. Unfortunately, Samsung got rid of the video call feature. The feature that allowed you to video call people with the same phone as you. If I want to make a video call, I now have to use Google Meet. That's a huge disappointment to me. I personally don't use Google, besides to check my email. Other than that, I don't use Google.
I'm sorry Samsung. This phone gets a 9/10.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 11, 2024
Hi there Frank Cerritos, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear how happy you are with the usage and features of your new device. We understand it can take some time to discover the full capabilities and usage of your new device, and we have provided a link to the full device manual to aid you in this discovery. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Solid structure, powerful configuration in the sam
on December 11, 2024
Posted by: Luv2shop
Features are all very good, camera is very nice. Low latency
Written by a customer while visiting Samsung US