Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Kes868
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Firstly, i got the 512gb and what you see online before purchasing is what comes in the box. The functionality of the phone is amazing, smooth operating system etc. I do not use my phone for gaming so far the battery life is pretty good. Weight is good feels very light. I highly recommend purchasing a phone case in advance or same time with your own. Overall 5 star phone and worth the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KL Bruton
from Cleveland Ohio EEUU
Expertise:Expert
Verified Purchase:Yes
The S24 Ultra is truly a wonderful, powerful phone. I enjoy the build quality, which is robust. The screen is nicely responsive, and the new non-glare coating is a nice touch. The AI features are for the most part very useful, especially for translating conversations live with people I am around whose "English is not so good-looking..." It also helps me improve the fluency of the languages I am trying to learn as well, so that my replies sound like me, only in that language. I like the speedyness of OneUI on the S24 Ultra: I have been using Samsung smartphones starting with the Moment, (and the TouchWiz UI), and it is like night and day. I look forward to using the improved cameras as well as I do a lot of photography. This brings me to the one thing I wish that Samsung brought from earlier phones: expandable memory. The S24 Ultra was the replacement for my Galaxy Note 20 Ultra, which had SD card support. It came in handy for all the music, videos, photos, and documents that would have filled the storage up in a hurry. I know cloud storage is a thing, but having that media available on device thanks to SD cards when cellular or wifi is not available is super useful. Thankfully, Samsung did allow twice the storage (512 GB) for the same price as the 256 GB when I bought my S24 Ultra. To summarize: the S24 Ultra is a worthy upgrade for prior devices such as the Note 20/Ultra. I look forward to putting it through it's paces with all my use cases as a power user, especially with the Ultra's killer feature from the Note line- the S-Pen (the joys of which I forgot to mention earlier!).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: GoME
from Lake Shore, MD
Expertise:Expert
Verified Purchase:Yes
Best phone I have had, in every way possible. Just wish I could change my app drawer to scrolling, paged is annoying.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bernie
from Austin
Expertise:Expert
Verified Purchase:Yes
It's fast. Looks good. Having had a chance to really play with the camera yet, but I'm sure it will be as impressive as all the reviews say it is.
Two disappointments/surprises though compared to my S10. The analog clock on the Always on Display is gone! I didn't realize how important that is until now when I don't have it. Before I could glance at my phone from any angle and any distance at anytime and know the time. That is no longer true. In addition, changing what is displayed on the Always On Display is a treasure hunt and the built-in Help doesn't help.
The S10 measured pulse and O2 level. Those features are gone in the S24.
Two disappointments/surprises though compared to my S10. The analog clock on the Always on Display is gone! I didn't realize how important that is until now when I don't have it. Before I could glance at my phone from any angle and any distance at anytime and know the time. That is no longer true. In addition, changing what is displayed on the Always On Display is a treasure hunt and the built-in Help doesn't help.
The S10 measured pulse and O2 level. Those features are gone in the S24.
Features
2
Performance
5
Value
3
Response from Samsung USBy Social Commerce, December 10, 2024
Hi there Bernie, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We completely understand that new devices can take some adjustment and learning time with new features and updates to the software. We have provided a link to the full device manual to help you in this journey to align the settings to your preferences. As technology has progressed, the heart rate and blood oxygen monitoring has been moved from the device to our line of Galaxy Watches for more accurate and continuous monitoring. We have lastly shared a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Sansung s24 ultra phone review compair i phone 16
on December 6, 2024
Posted by: Sansung s 24 ultra
Verified Purchase:Yes
Nice phone with nice look and very eassy to understand
Written by a customer while visiting Samsung US
Posted by: Dontae
from Philadelphia pa
Expertise:Expert
Verified Purchase:Yes
Upgrading to the s24 ultra from s22 ultra i didn't see a drastic difference in much aspect of the device some software tweaks but nothing substantial if my s22 ultra hadn't broke if still be using it that's to say that Samsung flagship phones are well worth it especially if your not looking to updated frequently
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniel
Expertise:Expert
Verified Purchase:Yes
This is a great phone. I would give it a 9.5/10.
Things I like:
-Screen. Large, super vivid, bright, and crisp display.
-Stylus. Best experience handwriting and drawing on a smart phone you will get. Samsung has the best tech and software for this.
-Camera. This thing has six cameras and they all look outstanding. The optical zoom modes on the rear camera work very well.
-Form factor. I LOVE the corners.
-7 years of security updates
-Screen. Large, super vivid, bright, and crisp display.
-Stylus. Best experience handwriting and drawing on a smart phone you will get. Samsung has the best tech and software for this.
-Camera. This thing has six cameras and they all look outstanding. The optical zoom modes on the rear camera work very well.
-Form factor. I LOVE the corners.
-7 years of security updates
Things I don't like:
-How much of their software Samsung all but forces you to use. Seriously this thing comes loaded with bloat.
-No headphone jack
-No SD card (why?)
-How much of their software Samsung all but forces you to use. Seriously this thing comes loaded with bloat.
-No headphone jack
-No SD card (why?)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Raks
Expertise:Expert
Verified Purchase:Yes
Very poor design, sharp rectangle edges instead od rounded edges. Camera quality is poor. I cant take one photo at high MP without blurr. Indoor photo quality is also low in video calls.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy Social Commerce, December 9, 2024
Hi there Raks, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra. We know your photos and videos are important to you and wanting the best possible quality for your memories. We have provided links below to a few articles to help you troubleshoot and resolve the blurriness of your photos. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US