Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Yana
from Bonney Lake, WA
Expertise:Intermediate
Verified Purchase:Yes
Great👍First impressions are good. Fast and practical.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Paul
from Worcester ma
Expertise:Expert
Verified Purchase:Yes
The battery is not very strong it needs to improve
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy Social Commerce, December 6, 2024
Hey Paul! We appreciate you taking the time to share your feedback on the Galaxy S24 Ultra. We aim to provide our customers with the best experience with our devices. The S24 Ultra features a non-removable battery with a capacity of 5000 mAh. For connectivity, it offers an impressive internet usage time of up to 27 hours on LTE and up to 28 hours on Wi-Fi. Additionally, you can enjoy video playback for up to 30 hours and audio playback for an incredible up to 95 hours. One of the first steps to take when experiencing shortened battery life is to ensure that your device is up to date with the latest software update. Check out the links attached for additional options that should help optimize your phone's battery life. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Brian B
Verified Purchase:Yes
I bought this as a Christmas Present for my wife. I hope she likes it as well as I hope she does. I know I love mine.
Written by a customer while visiting Samsung US
Posted by: Turbo260z
from Tucson
Expertise:Expert
Verified Purchase:Yes
Great phone super fast, awesome camera, and plenty of storage!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Krishna
Verified Purchase:Yes
Very good performance, camera, ai features and looks.
Written by a customer while visiting Samsung US
Posted by: El Father
from Indiana
Expertise:Expert
Verified Purchase:Yes
Phenomenal Phone
One of the best so far
Samsung always innovating technology
One of the best so far
Samsung always innovating technology
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yudhi
from Florida
Verified Purchase:Yes
Great, I love it...thank you samsung, always my favorite mobile phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Benn
from Dallas l, TX
Expertise:Intermediate
Verified Purchase:Yes
The best galaxy s that I have. Beautiful, friendly
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US