Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Impressed
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
Have been impressed with this phone. Speed, screen, and camera. Have not had or seen any of the problems other people have complained about. Luck or just not as picky. Has been a great step up from my old phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Posted by: Suzet
Expertise:Intermediate
Verified Purchase:Yes
I bought this phone because my Samsung Note 9 started to act a little. I do not understand why they took away sooo many items. New messages?? No light. To get to notification one needs to work really hard to find where everything is. Hours and hours being spent on You Tube to find out things.. really?? I would not buy it if I did not need a new phone. But physically phone looks handsome. I got a green color and covered it with transparent all around case.
Features
2
Performance
3
Design
5
Value
4
Response from Samsung USBy Social Commerce, December 7, 2024
Thanks for reaching out to share your feedback with us, Suzet. We always appreciate getting insights from our customers. It looks like you reached out to share your thoughts on the Galaxy S24 Ultra. We noted your concerns about the notification lights not being available. The S24 Ultra utilizes edge lighting instead. To customize your notifications, first open the Settings app and tap on Notifications. Next, select Notification pop-up style and choose Brief at the top of the screen. You can then select which apps you want to receive brief notifications from by toggling the switch next to each app. Additionally, you can customize the edge lighting style, choosing from a variety of colors and effects. You also have the option to add important keywords and assign specific colors to those keywords for personalized notifications. Lastly, you can enable the setting to show edge lighting even when the screen is off. We aim to provide our customers with the best experience and we are always here to help. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: VBAndroid
from TX
Expertise:Intermediate
Verified Purchase:Yes
1. Look good
2. Process good
3. AI implement awesome
4. Battery good
2. Process good
3. AI implement awesome
4. Battery good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sami
from Michigan
Expertise:Beginner
Verified Purchase:Yes
Thank you very much good experience so far. Love to upgrade it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bert
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Similar but different to my S22. The S22 is still being used. Great deal without trade in was what made me decide to upgrade. I like the non-rounded glass edge of the S24. I really like the S pen I look forward to the upcoming new operating system.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Darryl
from Georgia
Expertise:Expert
Verified Purchase:Yes
Camera is excellent phone runs really smooth battery last 2 days when fully charged. Love it
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Fernando
from South Carolina
Verified Purchase:Yes
Cellphone easy to use. Big screen. Have bigger space for pictures and videos.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric L
from Orange County, Calif.
Expertise:Intermediate
Verified Purchase:Yes
Very good processor. Better display. Fair price.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US