Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S42 features lo g life on batteries storage plus
on November 30, 2024
Posted by: Luv2shop
I bought this Galaxy s24 Ultra I've never been more happier on a great phone awesome great deal I got not to mention the rewards I've got
Written by a customer while visiting Samsung US
Posted by: Solar
from Example: New York, NY
Expertise:Expert
Verified Purchase:Yes
Really nice phone, wow. Wow
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy Social Commerce, December 11, 2024
Hi there Solar, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear you are so thrilled with the features and capabilities of your new device. We have provided links to the full device manual and the Samsung Support Team. These resources can help you further enhance your experience and have something truly phenomenal every day. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Eugene, Oregon
Expertise:Intermediate
Verified Purchase:Yes
The phone works great! It's everything I hoped it would be. It's great for gaming and video calls.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lokesh
from St louis
Expertise:Expert
Verified Purchase:Yes
Absolutely waste, Zero build quality. Just felt from my hand and My screen broken. it happens after 5 days of purchase
No, I would not recommend this to a friend.
Performance
5
Design
1
Value
1
Response from Samsung USBy Social Commerce, December 2, 2024
It's great to hear from you, Lokesh. We noticed you reached out to share your experience with the Galaxy S24 Ultra with us. The S24 Ultra is our largest S series device featuring a stunning 6.8” QHD+ display. Crafted with a durable titanium body and boasts an IP68 rating for dust and water resistance. With Corning Gorilla Armor protecting the screen from scratches, your device will remain looking great regardless of daily challenges. Additionally, all Samsung products come with a 12-month limited warranty against manufacturing defects, and you can opt for Samsung Care+ for extended protection and support. Please reach out to Samsung Support so we can assist you further, and we look forward to hearing from you! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: George C
Expertise:Expert
Verified Purchase:Yes
Amazing battery life, great, smooth feeling in the palm of your hands, camera quality is overrated, it's pretty amazing with the AI features. Overall, this is an really great device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ruben
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Got this new phone and setup was very easy. Updates are fast. Didn't noticed much high temperature. No slow downs. The OS is snappy and most bug free. Great battery life. I would highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Xcue83
from Wa state
Expertise:Expert
Verified Purchase:Yes
Great experience, quick shipment. Good price. Pending trade in received still. Had issues with carrier and Samsung helped me be certain it was unlocked
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Diligent Dragon Buyer
from Arcadia
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S24 Ultra 512GB is a powerhouse that comes tantalizingly close to smartphone perfection. Battery life is impressive, easily lasting a full day of heavy use. IMHO, the S24 Ultra is a future-proof investment that will likely satisfy even the most demanding users until the next iteration arrives.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US