Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Anand
Verified Purchase:Yes
Simple, easy and most cost effective than other retailers websites
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
I loved it, it's definitely a better and better experience to have a Samsung device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Teresa
from CA
Expertise:Intermediate
Verified Purchase:Yes
Beautiful phone right out of the box. Runs and easy to use and navigate. Flawless so far. Happy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Bob w
from California
Expertise:Intermediate
Verified Purchase:Yes
Samsung phones are always great! Love the consistant quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zoleyma
Verified Purchase:Yes
It's an excellent phone. Fast, easy-to-use , a good companion for anyone. Even in my country, where everything goes wrong, it works fantastic. I'm in love with my new galaxy S24 ultra
Written by a customer while visiting Samsung US
Posted by: Rwilpower
Verified Purchase:Yes
The phone seems OK, but too many ads and the transfer of settings is sometime confusing.
I would recommend this to a friend!
Features
5
Performance
4
Response from Samsung USBy Social Commerce, November 24, 2024
Hey Rwilpower! Thank you for reaching out to share your feedback on the Galaxy S24 Ultra. From a hardware perspective, the Galaxy S24 Ultra is a gaming powerhouse. It features a powerful processor, an efficient heat dissipation system, a high-visibility display, and a long-lasting battery that keeps you going during your favorite mobile games. We noted your concerns about the ads as well as the settings transfer. Pop-ups are often used for advertising purposes and can appear in various forms such as ads, notifications, or rewards. They might show up within the browser window while using the internet app, in a new or separate tab. Ads can also appear while using other apps or even on your Home screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Check out the link attached for options to help remove these ads. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003384/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003384/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone.. love the wide s d Quality displa
on November 24, 2024
Posted by: Good
Verified Purchase:Yes
Yep. Very good phone, much better than I phone good screen
Response from Samsung USBy Social Commerce, December 10, 2024
Hello Good, thank you for your feedback on your Samsung Galaxy S24 Ultra. We couldn't be happier to hear how pleased you are with the usage of your new device. We have provided a link below to the Samsung Support Team. You can reach out to these experts if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Leon
from Washington state
Expertise:Expert
Verified Purchase:Yes
This phone is Amazing,the color is just perfect I couldn't ask for a greater phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US