Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: jmurphy4242
Verified Purchase:Yes
So far phone works great... I love the battery life. In many ways like my S21 which served me well for 4 years
Written by a customer while visiting Samsung US
Posted by: Bob V
from Phoenix , AZ
Expertise:Intermediate
Verified Purchase:Yes
Very surprised how many improvements over my Note 20 5g
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, S-pen should come in smaller size.
on November 21, 2024
Posted by: BoughtAsPreorder
Verified Purchase:Yes
Everything is great about the Galaxy Ultra Phone but is a little big to hold, and that the phone's design doesn't lie flat on the back. I mainly got this for the S-pen, which is unique to Samsung. I wish the S-pen can come with a smaller sized phone.
Response from Samsung USBy Social Commerce, December 10, 2024
Hi there BoughtAsPreorder, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear you are overall pleased with the features and overall usage of your new device. We do recommend protective cases on all devices that will help you phone lay flat as you mention preferring. We have provided a link to the Samsung Support Team to assist you directly with any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on November 21, 2024
Posted by: Barrick
from Clayton NC
The last phone I loved as much as I love this one was my Samsung Note 7.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Muhammad Ansari
Verified Purchase:Yes
Not that mich diffetent feom my s21 ultra. S21 with higher Ram was better in some refards.
Response from Samsung USBy Social Commerce, November 21, 2024
Thanks for your feedback on the Galaxy S24 Ultra, Muhammad. The Galaxy S24 Ultra features impressive storage options, offering 12GB of RAM and internal memory choices of 256GB, 512GB, or 1TB. It is powered by the Snapdragon 8 Gen 3 Mobile Platform for Galaxy. The upgraded processor enhances performance significantly, with NPU performance improved by 41%, GPU performance by 30%, and CPU performance by 20% compared to the Galaxy S23 Ultra. Additionally, the Vapor Chamber is now 92% larger than its predecessor, leading to better heat dissipation. With a brightness of 2600 nits, the Galaxy S24 Ultra boasts the brightest adaptive display ever on a Galaxy device. Once again, we appreciate your feedback on the S24 Ultra. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Shaun Bangs
Expertise:Expert
Verified Purchase:Yes
Simply amazing device, money well spent. Top notch and truly the first amongst its kind
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Singh
from Lousiana
Expertise:Intermediate
Verified Purchase:Yes
Samsung have always prove best s24 ultra is fab....
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Stephen
from West Memphis Arkansas
Expertise:Expert
Verified Purchase:Yes
Great phone for my wife we recommend to our friends
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US