Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Simply the best phone I've ever owned
on November 18, 2024
Posted by: Viki68
[This review was collected as part of a promotion.] I'm a long time Samsung user. I started with the s21 and it lasted until the s24 came out. But this phone by far has the least problems of any phone I've ever owned. It takes the best pictures, it sounds the best over speakers, and I just love it. It was more money than I wanted to spend, but I'm certain I will have it for many years to come.
Thank you Samsung for designing a product that lasts.
Thank you Samsung for designing a product that lasts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone.
on November 18, 2024
Posted by: Garby12345
[This review was collected as part of a promotion.] Ai is the best in helping fix spelling mistakes.the s24u is a great phone it be nice if it could go from 6.8 to7in.I dont usr the spen much but i love having it!
Value
4
Response from Samsung USBy Social Commerce, November 19, 2024
It's great to hear from you, Garby! We noticed that you reached out to share your feedback on the Galaxy S24 Ultra. We're thrilled to hear that you are enjoying the AI features and the size of your phone. The Galaxy S24 Ultra incorporates AI in many apps. For instance, the camera features AI Zoom, which enhances your zoom photos. Generative Edit uses AI to fill in backgrounds and allows you to move, resize, or erase objects. Additionally, Live Translate enables you to communicate in other languages directly over the phone. Once again, we really appreciate your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great feeling
on November 18, 2024
Posted by: Bizziebody22
[This review was collected as part of a promotion.] It's wonderful I would recommend it for anyone. Hurry to the store and go buy one quickly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flagship mobile
on November 18, 2024
Posted by: Mickyabdo
[This review was collected as part of a promotion.] I'm really impressed with the new Galaxy S24 Ultra. The camera takes incredible photos and videos, and the battery life is much improved over the previous model. The Galaxy AI feature is also a great addition, making it easy to find the information I need and get things done quickly. Overall, I think this is a great phone and I would definitely recommend it to anyone looking for a new device. I can't wait to see what the future holds for this phone with software updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on November 18, 2024
Posted by: Heather0184
[This review was collected as part of a promotion.] This is the first samsung I have owned since the days of flip phones. I switched from Motorolas and pixels, and it was by far the best decision I have made. It's so easy to use, highly customizable, and the best thing is it is nearly indestructible. I drop my phones so often I have to replace them about every 6 months. This hasn't even chipped yet! The Galaxy AI features are extremely harmful as well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Yousef
from California
Expertise:Expert
Verified Purchase:Yes
Omg the best phone on this whole entire Galaxy 😉
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera phone
on November 18, 2024
Posted by: Hurricane
[This review was collected as part of a promotion.] Reliable and better build quality than the previous phones. Camera stands out. Portraits in this phone are the best in the current generation of phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it so much.
on November 18, 2024
Posted by: CupCakeShake
[This review was collected as part of a promotion.] I switched to this lovely device from the pixel and I couldn't be happier. My real happiness from a phone is the camera it gives me and when you see the lovely images this device gives you won't think twice about choosing it too! I absolutely adore Galaxy AI too, it helps me to make decisions that are hard to address as well.
Value
4
Response from Samsung USBy Social Commerce, November 19, 2024
Thank you for sharing your experience with the Galaxy S24 Ultra! We’re thrilled to hear that you love its stunning camera capabilities and find value in the Galaxy AI features, as capturing beautiful moments and having helpful tools at your fingertips are exactly what we aim to deliver. The rear camera includes a 200 MP wide-angle lens, a 12 MP ultra-wide camera, a 50 MP lens with 5x optical zoom and 10x optical quality zoom, and a 10 MP lens with 3x optical zoom, while the front camera is a 12 MP selfie camera. Your happiness with the Galaxy S24 Ultra inspires us, and we hope it continues to exceed your expectations. If there’s anything we can assist you with, feel free to reach out to us at Samsung Support anytime. -Kelvin
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Written by a customer while visiting Samsung US