Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Traci S
from Billings Montana
Expertise:Expert
Verified Purchase:Yes
Fast and easy transfer of information. No hassle with updates.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Have always been a samsung fan!
on November 16, 2024
Posted by: Blueeyednova
[This review was collected as part of a promotion.] Always been a samsung fan and user for a while and won't change. Love the s24 ultra as I can have custom themes and icons still, like I had on my s21 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing
on November 16, 2024
Posted by: Whocares
Expertise:Intermediate
Bought this recently. Regret replacing my S22 Ultra for this phone. The constant barrage of ads is HORRENDOUS!! No longer able to see if a text is read by recipient. 🤨
Would not recommend. Just a terrible disappointment, to say the least.
Would not recommend. Just a terrible disappointment, to say the least.
Response from Samsung USBy Social Commerce, November 17, 2024
Thank you for sharing your feedback on the Galaxy S24 Ultra. We are committed to ensuring you have the best experience possible with your device. The Galaxy S24 Ultra utilizes AI in various applications. For instance, the camera features AI Zoom, which enhances zoom photography. Generative Edit uses AI to fill in backgrounds and allows you to move, resize, or erase objects. Additionally, Live Translate enables you to communicate in other languages during phone calls. Regarding the ads, you may be referring to notifications or promotional banners. These can be managed by adjusting notification settings for specific apps through Settings > Notifications. Additionally, Samsung provides customization options to tailor your user experience. As for text receipt confirmations, we'd like to gather some additional information so that we can further assist you. Please reach out to us at Samsung Support so that we can get started. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love it.
on November 16, 2024
Posted by: Nick
from Wi
THESE ARE THE Greatest phones on the planet great job samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what you expect
on November 16, 2024
Posted by: Mackeral
[This review was collected as part of a promotion.] The latest Galaxy S24 Ultra is what you've come to know and trust with Samsung phones. AI features make a few tasks easier and I'm looking forward to testing out how to integrate it to my work flow. Speaking of work flow, this device has made my productivity sky rocket as I'm mostly on the move.
Value
5
Written by a customer while visiting Samsung US
Posted by: Wendy
from California
Expertise:Expert
Verified Purchase:Yes
Love this phone! I used to have the samsung fold 3. Switched to this one, and love everything about it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ajb999
from Spokane, WA
Expertise:Intermediate
Verified Purchase:Yes
Seems like a nice phone. Came from a s22 ultra so not huge upgrade. Of course the upgraded specs are nice and I like the flat screen vs curved. Biggest issue I've had is with charging. Charges slow sometimes and even Samsung fast charger is slow until I toggle off/on fast charging. Not every time but annoying. Same for a 3rd party wireless fast charger. Seems like a software issue so hopefully gets fixed in future update. Overall though I'm happy with my purchase and really like the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 19, 2024
Thanks for taking the time to share your honest feedback on the Galaxy S24 Ultra. We hate to see that you've experienced some challenges while trying to use the fast charge feature. If your phone or tablet has just died or is about to run out of battery, there's no need to worry—recharging it is quick and easy with a fast Samsung charger. Samsung devices support Fast Charging, Super Fast Charging, and Wireless Charging, allowing you to power up efficiently. Most Galaxy phones and tablets are compatible with this technology, and many support Fast Wireless Charging when you need your device to be operational again. When you connect your device to a Samsung Fast Charger, the Fast Cable Charging feature activates automatically, and while it usually comes enabled by default, you can also turn it on manually. For tips on using the fast charging feature with your S24 Ultra, please check the attached link. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002871/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002871/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: JustJoe6453
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
Traded my 4 year old Galaxy Note 20 Ultra in for this, which was a great phone too. But the S24 Ultra is amazing. Love the AI tech in the phone. The camera is superb. And love the fact that it has a flat (no curved edges) screen, with outstanding resolution. Samsung knocked it out of the park with this one!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US