Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: John Howard
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Disappointed with this phone. Has quirks that weren't anticipated.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 17, 2024
Hey John! We appreciate you taking the time to reach out with your feedback on the Galaxy S24 Ultra. The S24 Ultra features a main camera with optical zoom capabilities of 3x and 5x, along with optical quality zoom at 2x and 10x, enabled by the Adaptive Pixel sensor, and a digital zoom that extends up to 100x. It is equipped with various sensors, including an accelerometer, barometer, fingerprint sensor, gyro sensor, geomagnetic sensor, hall sensor, light sensor, and proximity sensor. The video playback resolution is UHD 8K (7680 x 4320) at 60fps, and it also supports Samsung DeX. We'd like to gather some additional information regarding what you are experiencing. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Worth Every Penny!
on November 16, 2024
Posted by: neeraa
[This review was collected as part of a promotion.] Never was a samsung person but my goodness! This phone changed my whole perspective. It's fast, it's multitasking. Great photos, amazing videos. Not a gamer but tried to play some games, was quite good. I love the mint color (online only). The looks of this phone is so sharp and I love the not rounded corners.
I have dropped the phone accidentally some times, but not a scratch! Nfc is also very fast, Samsung wallet, Samsung pass does a great job.
And the Galaxy Ai!! It works so good! The in built photo editor is also very strong.
The only negative think for me is the fingerprint sensor. It does not work well if you have a screen protector installed. I set up the fingerprint after installing the protector but it stil takes 3-5 tries.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the screen design
on November 16, 2024
Posted by: Big10tra
[This review was collected as part of a promotion.] Love the use of the samsung dex , i dont need to travel with the computer just need my bluetooth keyboard and mouse
Value
5
Written by a customer while visiting Samsung US
Posted by: Ggggg
Verified Purchase:Yes
great phone what to say best of best
camera is sick
camera is sick
Written by a customer while visiting Samsung US
Customer Rating
5
This product is tox tops.2 thumbs way up.
on November 16, 2024
Posted by: Cooperstown
[This review was collected as part of a promotion.] Ai Gemini is smarter than any human I've ever met.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Extremely pleased love the clarity of the camera and all the features
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Kilo
from Mobile, AL
Expertise:Intermediate
Verified Purchase:Yes
Great phone, i love it so much. Also, i love the 7 year update promise, keeping this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on November 16, 2024
Posted by: UltraThrash
[This review was collected as part of a promotion.] The phone is quite amazing. The processor capabilities with dex really simplifies my file sorting in mobile applications. The s pen as a portable mouse takes it further. Screen size is perfect. Durability and water resistance make me feel confident using my phone out and about. This literally is the best thing ever. Definitely happy with my purchase. Cherry on top is 7 years of support so i do t feel ill experience any compatability issues any time soon.
Value
5
Written by a customer while visiting Samsung US