Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The New S24 Ultra is Amazing
on November 13, 2024
Posted by: Eddy515
[This review was collected as part of a promotion.] Honestly love the phone, it's processing is supper fast, the camera is crazy the zoom on it is insane. Also love the Galaxy AI, it's amazing the things it can do and how it's help me with work. The thing i enjoy the most about the phone is the games I am able to play such as Pokémon and Minecraft here and there. Decently recommended it and can't wait for that the S25 will come with
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on November 14, 2024
Posted by: xAng3lx0fxD34th
[This review was collected as part of a promotion.] I've been a Galaxy device user since the Galaxy S3 and I have loved every one but this takes the cake the quality is superb camera is amazing sound quality is excellent
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent, Best in the Business
on November 14, 2024
Posted by: Sunny S
Verified Purchase:Yes
Best Samsung - Excellent Build quality and design, Brilliant display, Loaded features, Probably best in the Business
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with awesome camera
on November 14, 2024
Posted by: Shift2Power
[This review was collected as part of a promotion.] I love this phone for the simplicity of taking great photos and the ability to revise without other apps really needed. The galaxy ai doesn't allow customization to photos yet but hoping for a patch in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lets you do you
on November 14, 2024
Posted by: Mitzi
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Samsung is soooooooooooo much easier to work with than a carrier company. They let you do you on your own time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I love Samsung
on November 14, 2024
Posted by: Lov3Lif3
[This review was collected as part of a promotion.] I love this phone, I just wish it was stronger. Imy favorite phone was my galaxy active, I wish th r yd come out with another active! That phone was indestructible. I'm a Samsung customer through and through and I LOVE the quality put out!!!
Value
3 out of 5
3
Response from Samsung USBy Social CommerceNovember 14, 2024
Hi Lov3Lif3! Thank you for reaching out and sharing your feedback on the Galaxy S24 Ultra. The device features a rounded back for a more comfortable grip, along with a unified design that boasts a satin finish for both the back glass and frame. It also includes improved Armor Aluminum, enhancing its strength and hardness. Additionally, both the front and rear are protected by Gorilla Glass Victus 2. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Thank you once again for sharing your feedback with us. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An advanced phone.
on November 14, 2024
Posted by: IVYIVY
[This review was collected as part of a promotion.] I switched from ios to this Ai android phone Which I really like. Everything is so advanced, the picture is so sharp, easy to use, I'll use it forever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone! Awesome features and great screen
on November 14, 2024
Posted by: Marita
[This review was collected as part of a promotion.] I just switched my S21 5G for the new S24 Ultra and I'm in love. So glad I selected the Ultra - the features are amazing. Looking forward to trying out the new app PENUP to get back into drawing. And the fact it has a stylus again is perfect! I usually use the phone for streaming, social, and sometimes work. Looking forward to exploring more of the Galaxy AI features!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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