Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The best comapany for cell phone
on November 11, 2024
Posted by: MMjosue8884
[This review was collected as part of a promotion.] It has a very good camera resolution. And having a Samsung is the best you can have compared to other cell phones. You have more capacity to work in different extreme climates. Mine worked in the cold -4°F and it works very well and I listen to music and the signal comes in quite well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 11, 2024
Posted by: Lovesamsung1
[This review was collected as part of a promotion.] I used my samsung for gaming. It's has a lot of storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S24Ultra has great features
on November 11, 2024
Posted by: Tankrgh
[This review was collected as part of a promotion.] Galaxy AI has helped me search things i was looking for. I love the camera on my phone and tge smoothness in the way it operates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think I have the best cell phone of the year.
on November 11, 2024
Posted by: Degohru
[This review was collected as part of a promotion.] Artificial intelligence is getting better and better I obviously can't wait for the next one with the intelligence even more worked on. the quality of the photos is getting more and more incredible and I haven't had any problems with the cell phone is one of the first that hasn't caused me any inconvenience. it was worth every dollar invested to have a high quality phone and high range
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 24 Ultra
on November 11, 2024
Posted by: Love2shop247
[This review was collected as part of a promotion.] I switched over from S10+ to S24 Ultra, it has lots of storage, great features including a button on the stylus to take pictures hands free! Great pictures, by the way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic love it
on November 11, 2024
Posted by: BenArguett
[This review was collected as part of a promotion.] Genial , siempre elijo lo mejor y lo mejor siempre será Samsung con su mejor tecnología y vanguardia. Excelente!
Value
5
Written by a customer while visiting Samsung US
Posted by: Jonathan
from Greater Houston
Expertise:Expert
Verified Purchase:Yes
I come from a OnePlus 8 Pro and this phone is slightly larger and feels heavier.
The box only comes with a USB cable so by default it does not come with what you need to charge it using the fast charge. You have to buy separately. For the price tag, Samsung could make the effort to package country-version of the plugs.
The box only comes with a USB cable so by default it does not come with what you need to charge it using the fast charge. You have to buy separately. For the price tag, Samsung could make the effort to package country-version of the plugs.
The Samsung OS has a lot of Samsung bloatware and lacks some Android features though i'm hopeful this will evolve in the future.
The camera is OK, not the best in low light and you can read bunch of reviews on this.
The battery seems to last long enough to last a day and a half with moderate usage.
The battery seems to last long enough to last a day and a half with moderate usage.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy Social Commerce, November 12, 2024
It's great to hear from you, Jonathan. Thank you for reaching out and sharing your thoughts on the Galaxy S24 Ultra. With Nightography Zoom and Galaxy AI, you can capture clear content regardless of darkness or distance on the Galaxy S24 Ultra. We appreciate all your suggestions and rest assured your feedback is noted. Samsung smartphones come with a USB Type-C data cable, but they do not come with earphones or a charger plug in the box because we want to minimize the impact our products have on the environment. More and more Galaxy users are making sustainable choices in their daily lives to promote better recycling habits. To support our Galaxy community in this journey, we have removed earphones and charger plugs from Samsung Galaxy smartphone boxes. In regards to your camera, we recommend checking out the link attached for tips on how to take your camera photos to another level even while taking pictures in low light. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/why-isnt-samsung-including-earphones-and-a-charger-plug-in-the-box/?srsltid=AfmBOopv9K3uW6UQMpT-67DaWKVXjxTG4KLVbCf6RZEh8A0JnCkgmMOY
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/why-isnt-samsung-including-earphones-and-a-charger-plug-in-the-box/?srsltid=AfmBOopv9K3uW6UQMpT-67DaWKVXjxTG4KLVbCf6RZEh8A0JnCkgmMOY
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: ATtt
Verified Purchase:Yes
I've always been using the latest so my review is a bit bias but I love my Samsung device.
Written by a customer while visiting Samsung US