Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Absolute top of the line!
on November 10, 2024
Posted by: EbonyKnight
[This review was collected as part of a promotion.] This phone is phenomenal! Beautiful display, snappy processing, amazing 200 MP camera capability, and with Galaxy AI I can edit everything in a breeze. Longtime Samsung user, and at this rate I will be for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extraordinary smartphone
on November 10, 2024
Posted by: Vicster
[This review was collected as part of a promotion.] I switched to s24 ultra from an one plus device, the phone has excellent performance. I like how Samsung continuously implements customer feedback in their devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy
on November 11, 2024
Posted by: MissManders311
[This review was collected as part of a promotion.] I have had a Galaxy series phone since the S3. The S24 Ultra is by far the best phone yet. The circle search and Galaxy AI, is top notch and super helpful and efficient. I used it one time and now it is my go to.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone. Great features. Premium build quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unleas the power - Samsung Galaxy S24 Ultra
on November 11, 2024
Posted by: Matik
from Seattle,WA
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy S24 Ultra in Titanium Orange is a standout choice with its unique and vibrant color. This phone truly shines with its amazing zoom camera, capable of capturing the moon in all its glory. The AI capabilities are impressive, especially the draw feature that brings your imagination to life. The *S Pen* is an excellent tool for taking notes or doing drawings, adding to the phone’s versatility. Plus, it boasts great battery life that lasts more than a day, making it a reliable companion for your daily needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on November 11, 2024
Posted by: Funwolf
[This review was collected as part of a promotion.] I switched to samsung like 10 years and I'm not going back to anything else
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a fair upgrade from the S20 Note Ultra 5G.
on November 11, 2024
Posted by: TCTC
from Houston,TX
Expertise:Intermediate
Verified Purchase:Yes
I wish the battery life was more robust. The text messaging options aren't ideal.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, November 11, 2024
Thank you for reaching out with your feedback on the Galaxy S24 Ultra. The S24 Ultra is equipped with a 5000mAh (typical) battery that provides exceptional longevity, enabling up to 30 hours of video playback and up to 95 hours of audio playback. It supports up to 27 hours of LTE internet usage and up to 28 hours on Wi-Fi. Overall, the Galaxy S24 Ultra is designed to keep you connected and entertained for extended periods. We hate to see that the messaging options haven't met your expectations. Newer Galaxy phones come with at least two built-in messaging options: Samsung Messages and Messages by Google. Both apps have intuitive interfaces that make it fun and easy to send texts to your contacts. Some carriers provide their own messaging app, and there are plenty of third-party options available as well. As far as your battery life, we recommend checking out the links attached for options to help optimize your phone's battery life. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Xavier
Verified Purchase:Yes
Picture quality is second to none. I love everything about the phone
Written by a customer while visiting Samsung US