Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
So sharp so clear
on November 6, 2024
Posted by: PebblesMZu
[This review was collected as part of a promotion.] I switched to samsung s24 ultra and it was the best decision ever. The camera is so pristine and the images come out super clear. No blurry images or worried about fixing a blurred picture. I give the s24 ultra a thumbs up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing in every way
on November 6, 2024
Posted by: Lovetosocialize
[This review was collected as part of a promotion.] I'm learning how to use galaxy ai
I use my device for everything streaming, social media,shopping,gaming, and studying for my ham radio license and staying updated on national news
I use my device for everything streaming, social media,shopping,gaming, and studying for my ham radio license and staying updated on national news
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!!
on November 7, 2024
Posted by: Wawa1223
[This review was collected as part of a promotion.] I had this phone since it came out and I'm inlove 😍 the galaxsy ai is so wonderful and verry helpfull in everyday use i don't think I could live without it at this point.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This s24 ultra
on November 7, 2024
Posted by: Buzzly
[This review was collected as part of a promotion.] It's wonderful to hear you're enjoying the new device! Seamless responsiveness makes a big difference in the user experience. Advanced features are exciting to explore on a new phone. Switching from a familiar platform can be a big adjustment, so that speaks volumes. Okay, I hear you! Battery life is super important these days. Nobody wants to be tethered to a charger all the time. It's frustrating when you can't rely on your phone to last. Hoping for improvements on that front soon!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
ویژگی های عالی
on November 7, 2024
Posted by: Mehdi
from ایران شیزاز
ال من یک ماه پیش خریدم و بسیار خوشحالم که با سامسونگ کار میکنم
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone that I've ever purchased!
on November 7, 2024
Posted by: Vintendo
[This review was collected as part of a promotion.] The new AI to picture feature is amazing for concept art. It brings your ideas to life!
The operating system is fast and reliable. The screen is beautiful as well!
The pen feature is always great to have and there's enough storage space for what I need.
My friends always comment on how great the photos I take come out! Excellent phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Advanced but User Friendly
on November 7, 2024
Posted by: IGOTADEAL
[This review was collected as part of a promotion.] This phone has all the bells and whistles but is very user friendly for the average person like me. The Ai features are incredible it amazes me how I find out something new it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed with the Color Quality on My New Phon
on November 7, 2024
Posted by: Anonymous
from Hillsborough NJ
Expertise:Expert
Verified Purchase:Yes
I liked the way the colors looked on my old Galaxy S22 much more; the colors on the old phone were a lot brighter. I don't like this phone as much.
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 8, 2024
It's great to hear from you, Nelson. We always love getting feedback from our customers. We see that you reached out to share your thoughts about the Galaxy S24 Ultra. The S24 Ultra features the new ProVisual engine, which enhances the overall photography experience with capabilities such as high resolution, Super HDR, AI Zoom, Nightography, and Generative Edit. Additionally, the Galaxy S24 Ultra display offers improved visibility compared to the Galaxy S23 Ultra, thanks to a higher peak brightness of 2600 nits and the newly applied Corning Gorilla Glass Armor. We hate to see that you aren't happy with the color of your phone. To enhance the color experience, we recommend exploring the display settings on your device. Under Settings > Display > Screen Mode, you can select between options like Vivid or Natural to adjust the color profile to your preference. Additionally, adjusting Brightness and Adaptive Brightness settings may help improve visibility based on your environment. Once again, we appreciate your candid feedback. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US